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#830912 - 11th Oct 2013 7:20pm Upper case disappeared
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2620
Loc: Wirral
My OH just took a panicking call fo me from a friend needing to do some work tonight on his laptop , which involves using capital letters , and since Microsoft downloaded a stack of updates last night, his computer will only do lower case . I havent a clue , so thought Id ask on here. Is this a common problem on laptops generally, or do I need to find out exact model etc? Can anyone help please?

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#830915 - 11th Oct 2013 7:33pm Re: Upper case disappeared [Re: venice]
snowshoes Online   content

Veteran

Registered: 16th Aug 2010
Posts: 744
Loc: ottawa canada ( formerly new b...
How about system restore for a quick fix. btw, my first was born at the Heswall Maternity Hospital.

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#830920 - 11th Oct 2013 7:52pm Re: Upper case disappeared [Re: venice]
venice Offline

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Registered: 21st Jul 2011
Posts: 2620
Loc: Wirral
I thought system restore was a resource you only used if you were pretty computer savvy -- not sure if this guy would be ok with that route . I certainly wouldnt know what I was doing with it.

Im afraid I only remember the Cleaver hospital, not the maternity one. Bet you had a nice view of Wales.

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#830925 - 11th Oct 2013 8:00pm Re: Upper case disappeared [Re: venice]
snowshoes Online   content

Veteran

Registered: 16th Aug 2010
Posts: 744
Loc: ottawa canada ( formerly new b...
It's not complicated. You can find it under Accessories-System Tools-System Restore and follow prompts.

Yes, the view was and still is spectacular.

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#830929 - 11th Oct 2013 8:05pm Re: Upper case disappeared [Re: snowshoes]
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2620
Loc: Wirral
ok, thanks, Ill pass the info on and he can try it.

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#830959 - 11th Oct 2013 11:20pm Re: Upper case disappeared [Re: venice]
chriskay Offline
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Registered: 25th Oct 2007
Posts: 4868
Loc: shropshire
It's possible that it's not connected with the update; maybe his shift key isn't working.
_________________________
Carpe diem.

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#830962 - 11th Oct 2013 11:37pm Re: Upper case disappeared [Re: venice]
ZipperClub Offline
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Registered: 2nd Dec 2012
Posts: 7253
Loc: Our House In Our Road
Microsoft upgrades would not cause this.
_________________________
One Way Or Another

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#831008 - 12th Oct 2013 10:04am Re: Upper case disappeared [Re: venice]
Excoriator Offline
Wise One

Registered: 21st Jan 2010
Posts: 833
Loc: wirral
I'd start by trying another keyboard.

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#831181 - 13th Oct 2013 8:43am Re: Upper case disappeared [Re: Excoriator]
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2620
Loc: Wirral
The guy did a systems restore to the previous day, and Bingo, it worked thank goodness. Apparently no, it isnt difficult, so might try myself in the future if ever I have the need. Thanks everyone for your posts.

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