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Upper case disappeared #830912
11th Oct 2013 6:20pm
11th Oct 2013 6:20pm
Joined: Jul 2011
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venice Offline OP

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venice  Offline OP

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My OH just took a panicking call fo me from a friend needing to do some work tonight on his laptop , which involves using capital letters , and since Microsoft downloaded a stack of updates last night, his computer will only do lower case . I havent a clue , so thought Id ask on here. Is this a common problem on laptops generally, or do I need to find out exact model etc? Can anyone help please?

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Re: Upper case disappeared [Re: venice] #830915
11th Oct 2013 6:33pm
11th Oct 2013 6:33pm
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ottawa canada ( formerly new b...
snowshoes Online content

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How about system restore for a quick fix. btw, my first was born at the Heswall Maternity Hospital.

Re: Upper case disappeared [Re: venice] #830920
11th Oct 2013 6:52pm
11th Oct 2013 6:52pm
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venice Offline OP

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venice  Offline OP

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I thought system restore was a resource you only used if you were pretty computer savvy -- not sure if this guy would be ok with that route . I certainly wouldnt know what I was doing with it.

Im afraid I only remember the Cleaver hospital, not the maternity one. Bet you had a nice view of Wales.

Re: Upper case disappeared [Re: venice] #830925
11th Oct 2013 7:00pm
11th Oct 2013 7:00pm
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ottawa canada ( formerly new b...
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It's not complicated. You can find it under Accessories-System Tools-System Restore and follow prompts.

Yes, the view was and still is spectacular.

Re: Upper case disappeared [Re: snowshoes] #830929
11th Oct 2013 7:05pm
11th Oct 2013 7:05pm
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venice Offline OP

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venice  Offline OP

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ok, thanks, Ill pass the info on and he can try it.

Re: Upper case disappeared [Re: venice] #830959
11th Oct 2013 10:20pm
11th Oct 2013 10:20pm
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chriskay Offline
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chriskay  Offline
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It's possible that it's not connected with the update; maybe his shift key isn't working.


Carpe diem.
Re: Upper case disappeared [Re: venice] #830962
11th Oct 2013 10:37pm
11th Oct 2013 10:37pm
Joined: Dec 2012
Posts: 7,253
Our House In Our Road
ZipperClub Offline
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Our House In Our Road
Microsoft upgrades would not cause this.


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Re: Upper case disappeared [Re: venice] #831008
12th Oct 2013 9:04am
12th Oct 2013 9:04am
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Excoriator Online content
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I'd start by trying another keyboard.

Re: Upper case disappeared [Re: Excoriator] #831181
13th Oct 2013 7:43am
13th Oct 2013 7:43am
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venice Offline OP

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venice  Offline OP

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The guy did a systems restore to the previous day, and Bingo, it worked thank goodness. Apparently no, it isnt difficult, so might try myself in the future if ever I have the need. Thanks everyone for your posts.


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