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Joined: Jul 2011
Posts: 3,621
Forum Guardian
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OP
Forum Guardian
Joined: Jul 2011
Posts: 3,621 |
My OH just took a panicking call fo me from a friend needing to do some work tonight on his laptop , which involves using capital letters , and since Microsoft downloaded a stack of updates last night, his computer will only do lower case . I havent a clue , so thought Id ask on here. Is this a common problem on laptops generally, or do I need to find out exact model etc? Can anyone help please?
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Joined: Aug 2010
Posts: 936
Guardian
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Guardian
Joined: Aug 2010
Posts: 936 |
How about system restore for a quick fix. btw, my first was born at the Heswall Maternity Hospital.
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Joined: Jul 2011
Posts: 3,621
Forum Guardian
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OP
Forum Guardian
Joined: Jul 2011
Posts: 3,621 |
I thought system restore was a resource you only used if you were pretty computer savvy -- not sure if this guy would be ok with that route . I certainly wouldnt know what I was doing with it.
Im afraid I only remember the Cleaver hospital, not the maternity one. Bet you had a nice view of Wales.
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Joined: Aug 2010
Posts: 936
Guardian
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Guardian
Joined: Aug 2010
Posts: 936 |
It's not complicated. You can find it under Accessories-System Tools-System Restore and follow prompts.
Yes, the view was and still is spectacular.
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Joined: Jul 2011
Posts: 3,621
Forum Guardian
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OP
Forum Guardian
Joined: Jul 2011
Posts: 3,621 |
ok, thanks, Ill pass the info on and he can try it.
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Joined: Oct 2007
Posts: 4,868
Forum Veteran
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Forum Veteran
Joined: Oct 2007
Posts: 4,868 |
It's possible that it's not connected with the update; maybe his shift key isn't working.
Carpe diem.
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Joined: Dec 2012
Posts: 7,253 Likes: 2
Wiki Addict
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Wiki Addict
Joined: Dec 2012
Posts: 7,253 Likes: 2 |
Microsoft upgrades would not cause this.
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Joined: Jan 2010
Posts: 1,849 Likes: 3
Forum Addict
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Forum Addict
Joined: Jan 2010
Posts: 1,849 Likes: 3 |
I'd start by trying another keyboard.
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Joined: Jul 2011
Posts: 3,621
Forum Guardian
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OP
Forum Guardian
Joined: Jul 2011
Posts: 3,621 |
The guy did a systems restore to the previous day, and Bingo, it worked thank goodness. Apparently no, it isnt difficult, so might try myself in the future if ever I have the need. Thanks everyone for your posts.
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Posts: 2,283
Joined: December 2010
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