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Talk-Talk cyber-attack #987821
23rd Oct 2015 9:49am
23rd Oct 2015 9:49am
Joined: Feb 2015
Posts: 211
wirral
palemoon Offline OP
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palemoon  Offline OP
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Joined: Feb 2015
Posts: 211
wirral
This is all over the news so I'm sure most are aware of it. But over 4 million affected so it needs bringing to attention on here.


http://www.bbc.co.uk/news/uk-34611857

Google Ads
Re: Talk-Talk cyber-attack [Re: palemoon] #987823
23rd Oct 2015 9:54am
23rd Oct 2015 9:54am
Joined: Jan 2014
Posts: 7,094
Wirral
snowhite Offline

Wiki Addict
snowhite  Offline

Wiki Addict
Joined: Jan 2014
Posts: 7,094
Wirral
Scary this,
Thanks for sharing with us.

Re: Talk-Talk cyber-attack [Re: palemoon] #987825
23rd Oct 2015 10:15am
23rd Oct 2015 10:15am
Joined: Jul 2008
Posts: 14,060
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 14,060
Birkenhead
There is no excuse for this, brute force attacks are easily mitigated using low technology solutions.

Barclays Bank have been doing transaction checks with people, if you get a phone call from 03332027461 this is a genuine Barclay's fraud number doing these checks.

You can check if Barclay's numbers are genuine HERE


We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Talk-Talk cyber-attack [Re: palemoon] #987828
23rd Oct 2015 10:53am
23rd Oct 2015 10:53am
Joined: Sep 2013
Posts: 452
birkenhead
dustymclean Offline
Smartchild
dustymclean  Offline
Smartchild
Joined: Sep 2013
Posts: 452
birkenhead
The numbers for Barkleys might well be genuine, the caller may not.On TV the other morning it was stated the number that came up was correct and a decisive factor in the person allowing themselves to be scammed. Please treat all unsolicited phone calls as suspicious and give no personal details.I have a Tiscali/Talk Talk account which I use for low level contact which gets bombarded with mail from bank accounts I do not have.They have always been "iffy"/ cheap you get what you pay for.

Re: Talk-Talk cyber-attack [Re: palemoon] #987829
23rd Oct 2015 11:05am
23rd Oct 2015 11:05am
Joined: Jul 2008
Posts: 14,060
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 14,060
Birkenhead
In this case the call was missed the answer-phone message told you to phone the genuine number.

I would always advocate you phone back - I've annoyed various companies in the past when they couldn't prove who they were and yet they expected me to prove who I was - one of these was talktalk which took about 6 calls before the person was savvy enough to realise she had to release at least a small amount of information before I gave mine.


We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Talk-Talk cyber-attack [Re: palemoon] #987830
23rd Oct 2015 11:33am
23rd Oct 2015 11:33am
Joined: Sep 2013
Posts: 452
birkenhead
dustymclean Offline
Smartchild
dustymclean  Offline
Smartchild
Joined: Sep 2013
Posts: 452
birkenhead
You had best ask Judith Charlmers.I took it that they could scam the number and so did she.Lets not be complacent.I have just cleared 90 emails off Tiscali/Talk Talk very slow and had to log in after each column of deletes.

Last edited by dustymclean; 23rd Oct 2015 11:35am. Reason: spelling
Re: Talk-Talk cyber-attack [Re: palemoon] #987901
23rd Oct 2015 9:49pm
23rd Oct 2015 9:49pm
Joined: Jul 2008
Posts: 14,060
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 14,060
Birkenhead
Has anyone had an email off talktalk yet to tell them what they should be doing - I haven't.


We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Talk-Talk cyber-attack [Re: palemoon] #987903
23rd Oct 2015 10:51pm
23rd Oct 2015 10:51pm
Joined: May 2011
Posts: 1,027
Greasby
G
Greenwood Offline
Forum Guide
Greenwood  Offline
Forum Guide
G
Joined: May 2011
Posts: 1,027
Greasby
Yes, I've had an email - they said it would take a while to send out to everyone and they'll be sending letters too, in case people don't check their emails very often. I don't check tiscali/talktalk very often myself, tend to use yahoo.

Re: Talk-Talk cyber-attack [Re: palemoon] #987904
23rd Oct 2015 11:33pm
23rd Oct 2015 11:33pm
Joined: Jul 2008
Posts: 14,060
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 14,060
Birkenhead
Just realised that while many months I receive the bill email off them twice, I haven't received any emails off them since June.

"My Account" is switched off on their site at the moment while they sort things out but I'll have to check that when they switch it back on again.

Looks like TalkTalk are going to get quite a hefty fine but of course the money to pay the fine will come from the customers, corporate fines should be targeted at corporate managers.


We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Talk-Talk cyber-attack [Re: palemoon] #987919
24th Oct 2015 9:38am
24th Oct 2015 9:38am
Joined: Oct 2011
Posts: 1,957
Wallasey
S
Salmon Online content
Forum Addict
Salmon  Online Content
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S
Joined: Oct 2011
Posts: 1,957
Wallasey
The Email tells you nothing that you can't find out from all the other on line stuff. Basically Talk Talk do not know who or what has been affected so change all your passwords for on line banking and watch accounts closely. Having said that most banks these days are very good at spotting and stopping unusual traffic. Some people have had money taken from their accounts apparently but so far it seems to have only been those who use the same password on all sites. Bad news though as experts say these sort of attacks will only get worse.

Re: Talk-Talk cyber-attack [Re: palemoon] #987920
24th Oct 2015 9:45am
24th Oct 2015 9:45am
Joined: Sep 2013
Posts: 452
birkenhead
dustymclean Offline
Smartchild
dustymclean  Offline
Smartchild
Joined: Sep 2013
Posts: 452
birkenhead
I am an old Tiscali user from years ago, pay as you go. I just kept the email address which costs me nothing,it has been back on since yesterday noon, the only notification was a message when I logged on.The one email I wanted was missing but as I have said I would not use TT for anything other than junk mail.It goes down more than H M Submarines.

Re: Talk-Talk cyber-attack [Re: palemoon] #987934
24th Oct 2015 1:03pm
24th Oct 2015 1:03pm
Joined: Dec 2008
Posts: 5,441
Birkenhead
BandyCoot Offline

Forum Veteran
BandyCoot  Offline

Forum Veteran
Joined: Dec 2008
Posts: 5,441
Birkenhead
What I keep seeing is that banks will never phone you asking you details of your bank accounts. Take that as read and don't ever, ever give details on the blower to those asking. That's what I've been told and that's what I'll do, or not do, as the case may be.


Birkenhead........ God's own Room 101.
Re: Talk-Talk cyber-attack [Re: palemoon] #987935
24th Oct 2015 1:37pm
24th Oct 2015 1:37pm
Joined: Nov 2003
Posts: 21,240
Wirral
Mark Online Reading

Wiki Master
Mark  Online Reading

Wiki Master
Joined: Nov 2003
Posts: 21,240
Wirral
http://help2.talktalk.co.uk/oct22incident

What are you doing about it?

We've been working around the clock with the police and cyber security experts to understand what happened, and what data was taken.

We're contacting all of our customers straight away to let them know what has happened and we will keep you up to date as we learn more. Whilst we contact customers directly, we’re working with the media to ensure people get the information they need as quickly as possible.

We have taken all necessary measures to secure the website.
We have contacted the Information Commissioner’s Office to share details of the attack.
We’ve contacted the major banks, and they are monitoring for any suspicious activity on our customers’ accounts.
We are offering a year’s free credit monitoring for all of our customers and will be in touch on this shortly.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Talk-Talk cyber-attack [Re: palemoon] #987958
24th Oct 2015 3:56pm
24th Oct 2015 3:56pm
Joined: Dec 2008
Posts: 522
south wirral
P
pacef8 Offline
Smartchild
pacef8  Offline
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P
Joined: Dec 2008
Posts: 522
south wirral
No mention of refunds and compensation ?

Re: Talk-Talk cyber-attack [Re: pacef8] #987966
24th Oct 2015 4:39pm
24th Oct 2015 4:39pm
Joined: Jul 2011
Posts: 142
wirral
fillbo Offline
Enthusiast
fillbo  Offline
Enthusiast
Joined: Jul 2011
Posts: 142
wirral
Originally Posted by pacef8
No mention of refunds and compensation ?

Not as bad as first thought,according to this.


http://www.talktalk.co.uk/mail/

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