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#960180 - 2nd Sep 2015 8:43pm Outlook ( hotmail) request query.
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2685
Loc: Wirral
Ive been logging into my hotmail email account from my own laptop , from a public wifi connection (a campsite) for the last week , on and off. Tonight , I got this email asking for me to re-submit my details. Not sure how much detail till I click on it (which I havent yet) , but is this to be expected when using a different location? Thanks for any advice .



Dear user,

We noticed that your account is being accessed from two different locations/computers recently which is not registered in our data base.
So we need you to Re-verify your Login/details in other for us to register your current location/computer in our data base.
Your security tight is our concern!
Note: For the security of our network, this verification tab/link is disabled by default.
To activate/enable it please click on "show content" on the notification panel above this message, and continue to Re-verify your account.

---Should have said , it was from 'The Microsoft Account Team' and the subject was 'Warning,


Edited by venice (2nd Sep 2015 8:46pm)

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#960182 - 2nd Sep 2015 8:58pm Re: Outlook ( hotmail) request query. [Re: venice]
Giggler Online   Happy
Smartchild

Registered: 30th Oct 2012
Posts: 505
Loc: Wirral
I would just ignore it.

`Your security tight is our concern!`

Doesn`t make sense.

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#960186 - 2nd Sep 2015 9:15pm Re: Outlook ( hotmail) request query. [Re: venice]
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2685
Loc: Wirral
Giggler, thanks ,well spotted, I read it so quickly I didnt even notice that !
If its not the real |Microsoft thats noticing Im logging in from two different places, then who is it ??? Wonder if using these campsite wifis have compromised my account - groan. The warning in the subject line continued "Closing of your Microsoft account is being processed !" and thats the last thing I need at the moment .
Anyone else had a genuine warning from Microsoft after using wifi away from home?

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#960190 - 2nd Sep 2015 9:54pm Re: Outlook ( hotmail) request query. [Re: venice]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21049
Loc: Wirral
You should set up 2 step verification.

You can get them type of e-mails, but normally they ask you to log in and verify they are your devices.

Never follow the link, access your account your own way, and check for any alerts or notices. Safety tip : 3214 smile
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#960196 - 2nd Sep 2015 10:11pm Re: Outlook ( hotmail) request query. [Re: venice]
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2685
Loc: Wirral
Thanks Mark, Ill look now and see what options they give me. If theres no sign of them asking for any verification , does that mean 'someone' else is also monitoring my account ? Do I need to do anything ?

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#960199 - 2nd Sep 2015 10:20pm Re: Outlook ( hotmail) request query. [Re: venice]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21049
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Could just be a random e-mail.
And by chance the circumstances could fit.

I'm not familiar with the Microsoft warnings.
Its been so long since mine were set up.
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#960200 - 2nd Sep 2015 10:34pm Re: Outlook ( hotmail) request query. [Re: venice]
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2685
Loc: Wirral
No requests on my account when accessed directly , so hopefully yes - a coincidental occurance . Fingers crossed then. Thanks.

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#960202 - 2nd Sep 2015 10:59pm Re: Outlook ( hotmail) request query. [Re: venice]
diggingdeeper Offline

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Registered: 9th Jul 2008
Posts: 10002
Loc: Birkenhead
"Dear user", "Dear customer" etc is a give away, most official companies personalise the email if they want a response.
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#960209 - 3rd Sep 2015 8:48am Re: Outlook ( hotmail) request query. [Re: venice]
MikeT Online   content
Smartchild

Registered: 23rd Apr 2010
Posts: 555
Loc: Canary Islands
The poor English is a giveaway. It's a scam.

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#960296 - 3rd Sep 2015 10:04pm Re: Outlook ( hotmail) request query. [Re: venice]
venice Offline

Forum Master

Registered: 21st Jul 2011
Posts: 2685
Loc: Wirral
Back on line . Thanks folks. I feel reassured my hotmail will stay available.

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