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Canon printer problem #994670
12th Dec 2015 9:59pm
12th Dec 2015 9:59pm
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bri445 Offline OP

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Canon MG5350 printer wired USB to Dell Inspiron N5110 laptop:
The test printout of lattice and colour strips is perfect but prints recently from the computer have random blank strips across in b&w and colour prints. I've cleaned and deep cleaned, washed through the head, put in new ink pots, checked the USB cable, swapped the USB cable, tried every print mode and still can't cure the problem.
The printer has had a busy 4 years so is something likely to be life-expired?
Any ideas please?

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Re: Canon printer problem [Re: bri445] #994673
12th Dec 2015 10:19pm
12th Dec 2015 10:19pm
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Mark Offline

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Mark  Offline

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From what you have said, it sounds like a software problem. It could be needing a software update or firmware update.

Have you changed the operating system from say windows 7 to windows 10.

Re install printer drivers as they could be corrupt but still working.


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Re: Canon printer problem [Re: bri445] #994677
13th Dec 2015 9:52am
13th Dec 2015 9:52am
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bri445 Offline OP

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Thanks, Mark. I haven't changed from Windows 7 yet. I will check those other items.

Re: Canon printer problem [Re: bri445] #994815
14th Dec 2015 5:20pm
14th Dec 2015 5:20pm
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bri445 Offline OP

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Updating and cleaning seem to solve the problem, so thanks again.


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