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MS Office 2016 For Windows #986895
14th Oct 2015 8:44pm
14th Oct 2015 8:44pm
Joined: Apr 2010
Posts: 214
Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Posts: 214
Birkenhead
I am trying to install a new copy of office 2016 for a Windows PC.

It downloads and installs okay but no program will load without crashing.

I have tried uninstalling and trying again but to no avail.

I believe the Mac versions are having the same problems.

Any thoughts please..


Traa Dy Liooar
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Re: MS Office 2016 For Windows [Re: ManxCat] #986897
14th Oct 2015 8:52pm
14th Oct 2015 8:52pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

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Mark  Offline

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Wirral
This shouldn't happen in modern times, were always the testers with these products.

They used to say, disable your anti virus while installing but Microsoft should do better.

After your uninstall try a reboot.

It should detect x32 bit or x64 bit versions so double check them.

What version of Windows is it??


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Re: MS Office 2016 For Windows [Re: Mark] #986899
14th Oct 2015 9:11pm
14th Oct 2015 9:11pm
Joined: Apr 2010
Posts: 214
Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Joined: Apr 2010
Posts: 214
Birkenhead
Windows 10 pro Mark.



Traa Dy Liooar
Re: MS Office 2016 For Windows [Re: ManxCat] #986907
14th Oct 2015 9:43pm
14th Oct 2015 9:43pm
Joined: Jul 2008
Posts: 13,524
Birkenhead
diggingdeeper Offline

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diggingdeeper  Offline

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Birkenhead
If you have any previous versions of office installed you have to un-install them first and reboot before installing 2016.


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

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Re: MS Office 2016 For Windows [Re: diggingdeeper] #986908
14th Oct 2015 10:04pm
14th Oct 2015 10:04pm
Joined: Apr 2010
Posts: 214
Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Birkenhead
Yes, I took off Office 2010 but still had the same crashes.

Ive had take off office 2016 and put 2010 back on again.

Maybe MS will realise there is problem on Windows as well Apple Macs. They've released a fix update for Apple yesterday. Tomorrow for Windows, maybe...


Traa Dy Liooar
Re: MS Office 2016 For Windows [Re: ManxCat] #986921
14th Oct 2015 10:45pm
14th Oct 2015 10:45pm
Joined: Jul 2008
Posts: 13,524
Birkenhead
diggingdeeper Offline

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diggingdeeper  Offline

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They had this problem recurring throughout beta testing and with the preview editions, they are total numbskulls for releasing it without it being resolved, I guess they over-commited themselves to the Sep 22nd release date.


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: MS Office 2016 For Windows [Re: ManxCat] #986949
15th Oct 2015 9:24am
15th Oct 2015 9:24am
Joined: Dec 2007
Posts: 371
Wirral
P
philmch Offline
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philmch  Offline
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Get Open Office instead. It's free and will be compatible with all of your documents:
https://www.openoffice.org

Re: MS Office 2016 For Windows [Re: philmch] #986971
15th Oct 2015 12:11pm
15th Oct 2015 12:11pm
Joined: Nov 2011
Posts: 1,922
Wallasey/New Brighton
J
j_demo Offline
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j_demo  Offline
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J
Joined: Nov 2011
Posts: 1,922
Wallasey/New Brighton
Originally Posted by philmch
Get Open Office instead. It's free and will be compatible with all of your documents:
https://www.openoffice.org

But they've already paid for office 2016...

Re: MS Office 2016 For Windows [Re: ManxCat] #987042
15th Oct 2015 6:10pm
15th Oct 2015 6:10pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

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Mark  Offline

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Posts: 21,231
Wirral
After a Quick Google click me

At least Microsoft is contributing to it.


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Re: MS Office 2016 For Windows [Re: Mark] #987075
15th Oct 2015 9:12pm
15th Oct 2015 9:12pm
Joined: Apr 2010
Posts: 214
Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Posts: 214
Birkenhead
Good find Mark.

At least MS are acknowledging a problem but are just passing buck onto us the user by getting us to problem solve it for them by performing various lengthy procedures. When you pay upwards of 300 for software you expect it work out of the box as it were.

I've reinstalled 2010 version but wanted the later one as it looks fresh and modern and should work better.

I am going to give 2016 another try but will wait until all the bugs have been swatted.

Software is definitely released far to early.



Traa Dy Liooar
Re: MS Office 2016 For Windows [Re: ManxCat] #987077
15th Oct 2015 9:23pm
15th Oct 2015 9:23pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

Wiki Master
Mark  Offline

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Joined: Nov 2003
Posts: 21,231
Wirral
My rule of thumb years ago was wait for version x.01

I know those days are gone, but you would go mad with say a car stereo that didn't work after paying 300

Sympathies mate.
Any chance of a refund??


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Re: MS Office 2016 For Windows [Re: Mark] #987151
16th Oct 2015 7:08pm
16th Oct 2015 7:08pm
Joined: Apr 2010
Posts: 214
Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Joined: Apr 2010
Posts: 214
Birkenhead
No worries Mark.

The version I have is for one PC only and has been linked already. It will work eventually when MS relises there is a problem and release an update to fix it.

It is better to wait for 0.1 versions come out and not jump in straight after product releases.

I will persevere with this and keep you updated and this will help others who maybe having the same problems with both office 2016 and 2013

Last edited by ManxCat; 16th Oct 2015 7:09pm.

Traa Dy Liooar
Re: MS Office 2016 For Windows [Re: ManxCat] #987521
20th Oct 2015 9:23am
20th Oct 2015 9:23am
Joined: Dec 2010
Posts: 2,185
Oxton
Gibbo Offline
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Gibbo  Offline
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Oxton
Working OK here on Windows 10 so I'm not sure what to say.


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