Forums Forums Enthusiast Forums A - Z Autowirral Advice please

I have just been in to Fords to order my brand new car, when the manager asked me into his office, he told me the managing director has told them they are not prepared to deal with me because I made a complaint against them a while back.

the complaint was about this Car door seal peeling off are they allowed to do this.

Any business can refuse to serve any person for any reason they wish (unless it's one of the "protected" statuses, race, religion, sexuality etc).

Despite you being in the right in the past, the company doesn't want your business and refuses to deal with you.

It may not feel right, but it's part of being in a free world. You have the choice of who to buy from, they have the choice of who to sell to.

As long as no contract or agreement has been signed you're out of luck, just go somewhere else.

As business goes losing such a sale doesn't make much sense, but you're hardly restricted in choice, so go to another, just don't tell the sales guy this story until AFTER the agreements are signed.

Thanks for that Dr. I got appointment with People's Ford in Bootle on Monday.

I would have gone to a different manufacturer, and then gone to the ford place and rubbed his nose in it.

Feel sorry for the salesman though, he will lose his bonus.

Go to another dealer

Have done, I've got a brand spanking new one now

Make sure you let Ford UK know that they're turning away customers.