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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
This is a weird one...we have a HP/Compaq laptop and all of a sudden its not booting up. The problem is, it powers up and makes the noise as if testing the DVD drive, but it will keep doing this forever, with nothing on the screen. Once it suddenly sprang into life after leaving it like this for about 3 hours, and then we could use it as normal. Today I tried it again and its done nothing for 6 hours, now I know windows take a while to boot sometime but this is ridiculous  Does anyone have any idea what we can do? I am considering a new DVD drive to see if that solves it. Thanks
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Joined: Feb 2010
Posts: 2,631
Forum Master
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Forum Master
Joined: Feb 2010
Posts: 2,631 |
Sounds as if your hard drive is loose or faulty.
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Joined: Jul 2011
Posts: 2,620
Forum Master
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Forum Master
Joined: Jul 2011
Posts: 2,620 |
if its vista, i thought vista takes this long to start up any way, lol 
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Joined: Jun 2011
Posts: 492
Smartchild
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Smartchild
Joined: Jun 2011
Posts: 492 |
Will it be the HD though as it doesn't even past the DVD test? Also when it did start once everything was fine with the HD
Anyway, I have taken the HD & DVD out and refixed them, but this didn't do anything.
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Joined: Jan 2011
Posts: 46
Newbeee
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Newbeee
Joined: Jan 2011
Posts: 46 |
If you have a recovery disk can you put it in as soon as you boot up? If you don't, get hold of an xp or vista operating disk and try reinstalling it.. It may be a prob with the operating system..good luck
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
We have the recovery disc but it doesnt get as far as booting up!! we switch it on and it makes that 'clunking' kinda noise as if its trying to read a disc and then just keeps making that noise and it wont boot up till it gets past that bit which sometime takes hours TheMrs
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Joined: Jan 2011
Posts: 46
Newbeee
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Newbeee
Joined: Jan 2011
Posts: 46 |
were you running an antivirus on it? Theres a slim chance it could be virus related..they can knock out the registry and the boot system..
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Joined: Jan 2011
Posts: 46
Newbeee
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Newbeee
Joined: Jan 2011
Posts: 46 |
I recently built a tower pc for my grandson and had a similiar problem..the clunking noise and not booting up..I ended up back-tracking and removing the dvd player..for some reason the tower works perfectly now..
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
just removed the dvd drive and now it doesnt even try to start. have ordered a new dvd so hopefully that will fix it
Thanks for all your help
TheMrs
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Joined: Jan 2011
Posts: 46
Newbeee
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Newbeee
Joined: Jan 2011
Posts: 46 |
Sorry i couldn't do anything to help..goosd luck with the new drive.
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Joined: May 2008
Posts: 444
Smartchild
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Smartchild
Joined: May 2008
Posts: 444 |
What model of laptop is it?
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
its HP COMPAQ 6735S
TheMrs
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Joined: Apr 2011
Posts: 1,337
Forum Addict
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Forum Addict
Joined: Apr 2011
Posts: 1,337 |
It's the hard drive dude, a busted disk drive can't stop a lappy from booting unless you've got no OS installed on the hard drive and you're trying to boot to the disk drive.
What's your boot order?
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1337
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Joined: Jun 2011
Posts: 492
Smartchild
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OP
Smartchild
Joined: Jun 2011
Posts: 492 |
we have no idea coz we cant get in to the BIOS
we get no start up screen no nothing...just the noise of it trying to start the disc drive
TheMrs
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Joined: Aug 2011
Posts: 750
Veteran
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Veteran
Joined: Aug 2011
Posts: 750 |
If your not even getting a BIOS screen it shouldnt be software related, it sounds more like hardware.
I assume you disconnect everything connected to it.
If you've taken the DVD drive out and it still doesnt do anything I doubt its that, unless your laptop has a lockout where unless everything is connected it wont boot (never head of that but never say never).
Try removing the hard drive, most laptops hard drives are a single screw and slide job. Take the battery out, then turn the laptop on. You should at least get a BIOS screen.
Last edited by rhoobarb2002; 24th Sep 2011 8:30pm.
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