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windows 7 black screen of death #446778
24th Nov 2010 9:07pm
24th Nov 2010 9:07pm
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Waddi Offline OP

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as of this afternoon, whenever I try to load up the laptop it just stops on a black screen with a mouse cursor, I believe it is caused by a currupt registry which is stopping explorer from starting.

can anyone help please?


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Re: windows 7 black screen of death [Re: Waddi] #446779
24th Nov 2010 9:13pm
24th Nov 2010 9:13pm
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chris_gilly Offline

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mine on vista sometimes does this but if i leave it doing it for 5/10 minutes it loads up!

Re: windows 7 black screen of death [Re: Waddi] #446780
24th Nov 2010 9:15pm
24th Nov 2010 9:15pm
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_Ste_ Offline
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Hmmm, had this on an old laptop with 7, don't think it will let u go into safe mode but if it does use a registry program, sure I had to repair the boot sector though, canny remember?

Re: windows 7 black screen of death [Re: _Ste_] #446781
24th Nov 2010 9:16pm
24th Nov 2010 9:16pm
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MattLFC Offline
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For a quickfix, use the 7 repair CD. There is Microsoft tech bulletins on NT6 black screens, though ive never come across it myself, so never taken much notice.

smile

Re: windows 7 black screen of death [Re: MattLFC] #448441
30th Nov 2010 12:52pm
30th Nov 2010 12:52pm
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Waddi Offline OP

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still broke frown


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Re: windows 7 black screen of death [Re: Waddi] #448451
30th Nov 2010 1:24pm
30th Nov 2010 1:24pm
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_Ste_ Offline
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waddi, back your stuff up mate and re-install windows smile

Re: windows 7 black screen of death [Re: Waddi] #448468
30th Nov 2010 2:11pm
30th Nov 2010 2:11pm
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MattLFC Offline
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Originally Posted by Waddi
still broke frown

Bring it round sometime, or ill come and visit ye, we shall sort it out mate!!

smile

Re: windows 7 black screen of death [Re: Waddi] #448476
30th Nov 2010 2:20pm
30th Nov 2010 2:20pm
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camaroz Offline
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Assuming you have a backup of your data, and the laptop came preinstalled with W7, usually there is a hidden or recovery partition on your laptop. For instance, on Asus laptops as soon as you power up tap F9 until you get to the Windows Boot Manager. Here (depending on vendor) you will get the options for

(a) Windows set up (back to factory) or
(b) Repair (which will attempt to get windows working again without loss of data).

If you haven't backed up, you wont be able to just USB the HD into another PC and pull data because the drive will probably read as RAW. You will need to remove the HD and use some recovery software to get you're data back.

I see this all the time when staff drop or knock their laptops.

Hope this helps.....

Last edited by camaroz; 30th Nov 2010 2:26pm.
Re: windows 7 black screen of death [Re: camaroz] #448479
30th Nov 2010 2:24pm
30th Nov 2010 2:24pm
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MattLFC Offline
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You can also download and burn a recovery CD from the Microsoft website, which will do the same thing if you cannot enter the repair mode via your recovery parition etc.

smile

Re: windows 7 black screen of death [Re: MattLFC] #450164
7th Dec 2010 10:31pm
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Waddi Offline OP

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thanks Matty for the offer but I think I'll do what Toto is suggesting, Ive got a sata - usb caddy so Im just going recover my photos, music and vids etc, then alt + f10 on startup gives an acer recovery option. one option is to save personal files within "Documents" and restore system back to factory settings, but when I choice that it says i dont have enough space to copy all files, so im going to have to backup myself and then restore to factory settings.


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Re: windows 7 black screen of death [Re: Waddi] #450208
8th Dec 2010 8:19am
8th Dec 2010 8:19am
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MattLFC Offline
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do try repairing windows first, to see if it works at least; if so, it could get you out of the situation should it occur in the future smile

Re: windows 7 black screen of death [Re: MattLFC] #451582
12th Dec 2010 11:14am
12th Dec 2010 11:14am
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Waddi Offline OP

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all fixed, thanks everyone for the input and suggestions.


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Re: windows 7 black screen of death [Re: Waddi] #451751
13th Dec 2010 1:30am
13th Dec 2010 1:30am
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Birkenhead
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