Forums Forums Enthusiast Forums A - Z Gadgets & Tech windows 7 black screen of death

as of this afternoon, whenever I try to load up the laptop it just stops on a black screen with a mouse cursor, I believe it is caused by a currupt registry which is stopping explorer from starting.

can anyone help please?

mine on vista sometimes does this but if i leave it doing it for 5/10 minutes it loads up!

Hmmm, had this on an old laptop with 7, don't think it will let u go into safe mode but if it does use a registry program, sure I had to repair the boot sector though, canny remember?

For a quickfix, use the 7 repair CD. There is Microsoft tech bulletins on NT6 black screens, though ive never come across it myself, so never taken much notice.

still broke

waddi, back your stuff up mate and re-install windows

Bring it round sometime, or ill come and visit ye, we shall sort it out mate!!

Assuming you have a backup of your data, and the laptop came preinstalled with W7, usually there is a hidden or recovery partition on your laptop. For instance, on Asus laptops as soon as you power up tap F9 until you get to the Windows Boot Manager. Here (depending on vendor) you will get the options for

(a) Windows set up (back to factory) or
(b) Repair (which will attempt to get windows working again without loss of data).

If you haven't backed up, you wont be able to just USB the HD into another PC and pull data because the drive will probably read as RAW. You will need to remove the HD and use some recovery software to get you're data back.

I see this all the time when staff drop or knock their laptops.

Hope this helps.....

You can also download and burn a recovery CD from the Microsoft website, which will do the same thing if you cannot enter the repair mode via your recovery parition etc.

thanks Matty for the offer but I think I'll do what Toto is suggesting, Ive got a sata - usb caddy so Im just going recover my photos, music and vids etc, then alt + f10 on startup gives an acer recovery option. one option is to save personal files within "Documents" and restore system back to factory settings, but when I choice that it says i dont have enough space to copy all files, so im going to have to backup myself and then restore to factory settings.

do try repairing windows first, to see if it works at least; if so, it could get you out of the situation should it occur in the future

all fixed, thanks everyone for the input and suggestions.

Have a look at this links, there might be some advice in here.
http://download.cnet.com/Webroot-Spy-Sweeper-2011/3000-8022_4-10192729.html
http://www.sevenforums.com/tutorials/257-w...rial-index.html
http://www.sevenforums.com/