Forums Forums Enthusiast Forums A - Z Gadgets & Tech o2 Broadband - Ongoing Review Of The Service

Let us know if it fixes your problem, think you can get them in maplin but not too sure.

Can get them all over the internet mate

Look here:
http://www.google.co.uk/products?hl=en&q=bt+iplate&scoring=p

o2 certainly do know how to communicate...

Yeah i got the same email earlier today.

Still not impressed at the moment though. The router keeps dropping the internet connection.

Ring O2 and they say all services are running fine

Had an email through today from o2...

If I renew my home broadband contract with them for a further 12 months prior to the 30th November 2009, they will give me it for...

- 3 months free
- and then £5.60 per month

As I will be moving house over the next 12 months, I checked the terms and conditions, and they are basically the same, o2 still allow you to move house once every 12 months for free (most ISP's charge approx £50 reconnection fee), basically the terms and conditions are the same, just the price that is lower. It will work out at £50 over the next 12 months.

Nice one, ive signed up without question, o2 are the best ISP I have been with by far!!

Nice to see them rewarding customer loyalty, there isnt a lot of that about nowadays... and without having to phone up complaining or telling them you intend to leave.

I just did it direct on the O2 site.

I wont use the links they send in emails for security reasons

Matty I have the 02 home Broadband Takeaway. can you advise on this before I Finnish off my BT broadband and go with them? my DL UPL are crap at the moment

I have to say I have o2 broadband, and we have never had a problem! We dont plan on switching either.

can I come round and play with yours? lol mines gone poo

Yep, the takeaway deal will work - but if you go via the call centre atm, you supposedly get 4 months free as a new customer.

As for speeds - well o2 should give you much better speeds and reliability than BT. It is statistically the fastest ADSL ISP in the country, and until only recently was the fastest overall (until Virgin narrowly took the lead on average speed).

I would take that speedtest with a pinch of salt (internet speed tests are crap), but I know Pomp saw an increase of about 35% in download speed when he moved to o2.

As for upstream speeds, well o2's standard speed beats most other ISP's top-end speed, it is 1.3Mbps as standard or a phenominal 2.5Mbps on the top package - so bargain for around 800Kbps+, as the upstream is not generally so adversley affected by distance from the exchange etc.

It's hard to say exactly how fast you will go, especially without knowing your SNR etc, but it's almost certain you "will" see better speeds than BT. For starters, if nothing else, o2 have a better, more connected network, with less overselling and more capacity per user, and ZERO restrictions on usage (no traffic shaping, no throttling, complete neutrality etc). If BT have not changed you to ADSL2+ yet, you will also see an immediate improvement in speed of around 30% over ADSL Max.

The woman on the phone said I'd get about 11mbps were I live and I would get it for £30 for the whole year

I will ring them tonight just to confirm that tho. I was canceling my Iphone when I was told about this deal. They also gave me the Iphone 3Gs 32GB (18month contract)and kept me on the same £35 per month tariff BONUS! I was told by another 02 rep that I would have to pay £90 up front for a 16GB 3Gs and a 24month contract So I was made up when they sorted a deal out when I went to cancel.

Yer, well thats much better than what the speed test suggests you are getting now.

I have heard of retentions giving broadband completely free to keep people on contracts, sounds like they have offered you the £2.50 per month retention deal, which itself is amazing value-for-money.

Always worth going through retentions and making sure they understand you will be happy to cancel - good to see you playing them at their own game Richard!!

Tips on dealing with retentions should you need them.

Tar lar

I have been with O2 for about 1 month now, and i can safely say it is far better than sky. The wireless router is much more reliable as is the connection to the internet, I often found problems with the Sky DNS servers resolving certain URL's.

I am now reguarly chosen as a host on XBox live games and always have full signal when i am not the host. O2 makes sky look like a bag of toss.

It seems like o2 may use fastpath now then, I know Be* do but I remember when o2 Broadband launched, it was supposed to be one of the disadvantages against Be*

Btw, I found that o2's DNS was shit when I first got it - I teminalled the router and changed the DNS to OpenDNS anyway, but there was masses of threads on Digitalspy and the Beforum with people moaning about it. When I used it, I did have problems resolving some of my clients US located servers, so it seems they may have finally got their asses into gear and fixed it? If so, bravo to o2.

Come to think about it, not had a problem on o2 mobile broadband for many moons with DNS resolution, so im betting they must have. Sounds like your winning all-round.