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laptop broblem
#1054827
20th Apr 2018 6:21pm
20th Apr 2018 6:21pm
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Joined: Nov 2011
Posts: 2,693 wallasey
eggandchips
OP
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693
wallasey
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my friends brought her laptop round, acer inspire 5472 won't boot up. all we get is the acer logo plus press f2 ive pressed f2/f8/f10/12 alt+ f2 etc just keeps returning to above, i put win 7 disc in, wouldn't read disc. does seem to be running hot, can't feel the fan, would over=heating cause this?
thanks in advance
cos i'm that kinda guy...
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Re: laptop broblem
[Re: Mark]
#1054834
20th Apr 2018 9:23pm
20th Apr 2018 9:23pm
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Joined: Nov 2011
Posts: 2,693 wallasey
eggandchips
OP
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693
wallasey
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hi mark, its on a loop, going from nothing to the acer logo / press f2 can't get into bios,,
basisboy, was hoping i wouldn't have to buy a new hd looks like i'll have to
cos i'm that kinda guy...
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Re: laptop broblem
[Re: eggandchips]
#1054876
21st Apr 2018 9:36pm
21st Apr 2018 9:36pm
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Joined: Jun 2011
Posts: 357 Wallasey
Habdab
Old Hand
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Old Hand
Joined: Jun 2011
Posts: 357
Wallasey
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What's the Operating System?
If it's Win 10 Try the following...
1. Power off the laptop. 2. Power on the laptop. 3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off. 4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen. 5. Now you want to let the laptop boot to the "Automatic Repair" screen. 6. Click "Advanced Options" and then select "Troubleshoot". 7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system. 8. From here just follow the screen instructions until the recovery is completed.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.
Do not do a "Reset" as that will wipe all data you have on the laptop.
Information taken from Webworkings on Tom's guide
Last edited by Habdab; 21st Apr 2018 9:39pm.
Fetere sum, ego sum Ergo
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Re: laptop broblem
[Re: Habdab]
#1054969
25th Apr 2018 3:49pm
25th Apr 2018 3:49pm
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Joined: Nov 2011
Posts: 2,693 wallasey
eggandchips
OP
Forum Master
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OP
Forum Master
Joined: Nov 2011
Posts: 2,693
wallasey
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knackered hard drive
thanks guys
cos i'm that kinda guy...
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