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Virgin media TV problems #995698
21st Dec 2015 8:32pm
21st Dec 2015 8:32pm
Joined: Apr 2010
Posts: 214
Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Joined: Apr 2010
Posts: 214
Birkenhead
Is anyone having problems with their virgin tv tonight?

The picture goes all pixelated and a message comes up on screen.

According to you the virgin media forums there has been problems with channel 4 over the weekend.

I rebooted the TiVo box but the problem is still there.

Any ideas please.


Traa Dy Liooar
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Re: Virgin media TV problems [Re: ManxCat] #995701
21st Dec 2015 8:51pm
21st Dec 2015 8:51pm
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oldpm01 Offline
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oldpm01  Offline
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no problem on virgin tv with me


Re: Virgin media TV problems [Re: ManxCat] #995702
21st Dec 2015 8:53pm
21st Dec 2015 8:53pm
Joined: Nov 2003
Posts: 21,229
Wirral
Mark Offline

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Mark  Offline

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Reboot works some times.
If it doesn't try turning off the unit at the wall after a power down.

If its pixels, then there could be noise or corrupt packets. That basically means your no longer getting a quality signal to your home.

Try a broadband speed test.
You may see your line speed is down or lower than normal.

Report the problem as you could be entitled to compensation after a period of time.


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Re: Virgin media TV problems [Re: ManxCat] #995707
21st Dec 2015 9:32pm
21st Dec 2015 9:32pm
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Birkenhead
ManxCat Offline OP

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ManxCat  Offline OP

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Apparently there is problems with the virgin tv and broadband in the Wallasey Village area.

An engineer is expected to fix the issue by tomorrow 22nd at 4pm.

Hope this helps others and thank for your help on this.


Traa Dy Liooar

Moderated by  Mark 

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