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Slow computer, possible virus? #837807
17th Nov 2013 8:04pm
17th Nov 2013 8:04pm
Joined: Jul 2011
Posts: 720
Prenton, Wirral
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Elizabeth Offline OP
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Elizabeth  Offline OP
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Prenton, Wirral
Over the last couple of days my laptop has become very slow to load anything. I've run Malware, McAfee and Spybot and this has come up Win.32.Downloader.gen. When I click to fix and repair it doesn't go away.
Does anyone know what this is, is it a virus and more importantly how do I get rid of it?


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Re: Slow computer, possible virus? [Re: Elizabeth] #837812
17th Nov 2013 8:10pm
17th Nov 2013 8:10pm
Joined: Jul 2011
Posts: 720
Prenton, Wirral
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Elizabeth Offline OP
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Elizabeth  Offline OP
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By the way, this is what I get when I try to fix and repair.


Unexpected error in fixing problems (cannot create file "C:\Windows\wininit.ini" Access is Denied)

Re: Slow computer, possible virus? [Re: Elizabeth] #837814
17th Nov 2013 8:12pm
17th Nov 2013 8:12pm
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TheDr Offline
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Use your Spybot Search & Destroy but instead of double clicking it use a right click and choose Run as Administratot. 9/10 this clears it, PM if still stuck.

Re: Slow computer, possible virus? [Re: TheDr] #837816
17th Nov 2013 8:14pm
17th Nov 2013 8:14pm
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Prenton, Wirral
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Elizabeth Offline OP
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Elizabeth  Offline OP
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Originally Posted by TheDr
Use your Spybot Search & Destroy but instead of double clicking it use a right click and choose Run as Administratot. 9/10 this clears it, PM if still stuck.


I'll give that a go and will let you know, thanks

Re: Slow computer, possible virus? [Re: Elizabeth] #837822
17th Nov 2013 8:48pm
17th Nov 2013 8:48pm
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Prenton, Wirral
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Elizabeth Offline OP
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Elizabeth  Offline OP
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Dr, I sent you a PM

Re: Slow computer, possible virus? [Re: Elizabeth] #837830
17th Nov 2013 9:07pm
17th Nov 2013 9:07pm
Joined: Nov 2003
Posts: 21,191
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Mark Offline

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Mark  Offline

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Try all of the above in Safe Mode wink


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Re: Slow computer, possible virus? [Re: Elizabeth] #837840
17th Nov 2013 9:39pm
17th Nov 2013 9:39pm
Joined: Nov 2003
Posts: 21,191
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Mark Offline

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Mark  Offline

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You could also try to restore to an earlier date. wink


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