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Joined: Oct 2009
Posts: 1,702
Forum Addict
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OP
Forum Addict
Joined: Oct 2009
Posts: 1,702 |
Hi
Since doing a software update on my iPhone 5 the charger I got with it won't charge the phone. It just says it's not compatible with my device.
Does anyone know why?
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Joined: Sep 2013
Posts: 82
Member
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Member
Joined: Sep 2013
Posts: 82 |
Hi
Since doing a software update on my iPhone 5 the charger I got with it won't charge the phone. It just says it's not compatible with my device.
Does anyone know why? If its not an original Apple charger you will sometimes get this message, sometimes if you unplug it and plug back in a few times it will work for a bit.
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Joined: Aug 2012
Posts: 445
Smartchild
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Smartchild
Joined: Aug 2012
Posts: 445 |
some one in work was ranting on about his doing the same. apple will have to pull there finger out or theres going to be embarrassment again.
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Joined: Feb 2010
Posts: 2,631
Forum Master
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Forum Master
Joined: Feb 2010
Posts: 2,631 |
Apple fitted a small chip into the head of the adapter on its lightning cable.
When you upgrade to iOS 7 this chip can be read and very often you'll get a message saying that the cable isn't a recognised device, this is because Apple don't want people using the cheaper generic cable.
The good news is that your original cable has a 12m warranty on it the same as your phone, so if you take it back to Apple (and the phone is still in warranty) they'll give you a new one.
They're replacing cables all day long, the lighting adapter is not a good design.
Don't try returning a copy, they can tell the difference.
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Joined: Oct 2011
Posts: 783
Wise One
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Wise One
Joined: Oct 2011
Posts: 783 |
Thats disgusting. Im not updating to 7 until the jailbreak comes out and this can be patched.
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Joined: Feb 2010
Posts: 184
Enthusiast
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Enthusiast
Joined: Feb 2010
Posts: 184 |
Mine says that but still charges.
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Joined: Feb 2010
Posts: 2,631
Forum Master
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Forum Master
Joined: Feb 2010
Posts: 2,631 |
Mine says that but still charges. Maybe I didn't make that clear, "most" of the cables will still charge the iPhone, you just keep getting a nag message. I have a triple head cable I use in the car (one solid plastic head with iPhone old type across the top, iPhone 5 on one side and blackberry on the other) still charges everything fine, just nags on the iOS 7 from the 5 and 5s, using it on the 4th gen iPod is fine as you can't get that past iOS 6. Strangely it doesn't moan on the iPad.
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Joined: May 2008
Posts: 4,120
Forum Guardian
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Forum Guardian
Joined: May 2008
Posts: 4,120 |
Yeah mine nags at me - I just treat it like my ex husband and ignore it  The 3 pin wall adapter is more sensitive than using USB straight into laptop or other but for 3 pin I just unplug and plug back in and it charges fine.
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Posts: 14,553
Joined: July 2008
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