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just tried to PM you but you seem to be full


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It just looks like you have a white cable in your hand by a screw in point on the back of the router in one of the pictures,the fault must lay in the other two cables have you tried swapping them around?

TudorBlue #761675 27th Jan 2013 10:34am
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My daughter is having the same problem.
Modem by wire to pc or laptops works but when router is connected doesn't.She' bought another router off ebay - same problem.
I am hoping when I go out there to try her modems first(then maybe take another router and cd with it)

1 Make sure pc modem and router are all disconnected and switched off.
2 Connect modem wire to pc and switch on both.
3 Check there is an internet connection (she's on virgin)
4 switch pc and modem off and disconnecy wire from modem
5 Connect wire from modem to router and a wire from router to pc and switch them all on together

anymore suggestions

Haven't the foggiest what ping,pinging is


TudorBlue #761688 27th Jan 2013 11:37am
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gibblet #761741 27th Jan 2013 3:11pm
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As Futurepast said, give Virgin a ring & ask for an upgrade to a super hub then you won't require a router. They should post one out to you for free depending which package you are on.

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My daughter and I are very pleased got it up and running ok.
Think having the disk for the router (t link) helped more so than anything else.
The main pc by ethernet and some laptops by wireless

Last edited by derekdwc; 27th Jan 2013 8:19pm.
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Originally Posted by derekdwc
My daughter and I are very pleased got it up and running ok.
Think having the disk for the router (t link) helped more so than anything else.
The main pc by ethernet and some laptops by wireless


I've tried the cd that came with the clink. The process worked fine until the software tried to connect to the Internet. Couldn't connect. Back to square one for me

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going to my mates tonight to have another crack at it. hope i can sort it tonight

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