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Joined: Nov 2008
Posts: 1,215
Forum Addict
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Forum Addict
Joined: Nov 2008
Posts: 1,215 |
i wouldnt email myself, id go in and make the complaint in person, though thats me and i appreciate not everyone could get in during working hours, what a prick that guard was....
if ur gunna email i'd cc your mp and who ever is on the comitte for mersey travel too ;-)
Standby to Beach! Out Troops!
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Joined: Jul 2008
Posts: 14,510 Likes: 32
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,510 Likes: 32 |
The Office of Rail Regulation CLICKY
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Nov 2008
Posts: 8,779 Likes: 28
Wiki Veteran
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Wiki Veteran
Joined: Nov 2008
Posts: 8,779 Likes: 28 |
Having not been on a train for about 25 years, probably more, what position does a guard take that enables him to see people wanting to get off a train. Bench called him a rear guard and if that's where he stays to view the carriages, depending on how many carriages how can he view the insides to know how many people want to disembark. It would be a bit different with people getting on, at least he should be able to view the length of the platform. Perhaps the guard was at fault on this occasion but I just wonder what can be expected from one man under certain conditions he is expected to work by rail companies, it wasn't long ago they wanted to do away with some guards if not all of them.
God help us,
Come yourself,
Don't send Jesus,
This is no place for children.
Bertieone.
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Joined: Nov 2008
Posts: 108
Enthusiast
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Enthusiast
Joined: Nov 2008
Posts: 108 |
This is a very serious incident and that guard could be doing the same thing every night,so I wouldnt stop with a complaint I would let the echo,Globe and radio merseyside know they can all be contacted through e-mail from there websites.
Anybody can make history. Only a great man can write it.
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Joined: Nov 2008
Posts: 1,215
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Joined: Nov 2008
Posts: 1,215 |
yeah that sounds good, smash em!
Standby to Beach! Out Troops!
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Joined: May 2011
Posts: 174
Enthusiast
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OP
Enthusiast
Joined: May 2011
Posts: 174 |
Got this in an email from Merseyrail today.
"Our Trains Manager currently investigating this incident, and as soon as his investigations are completed, we will contact you again."
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Joined: May 2012
Posts: 2
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Joined: May 2012
Posts: 2 |
Did you have a reply from the manager if so what was the outcome?
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