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Birkenhead
by diggingdeeper - 20th Oct 2026 11:26am
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
Hi,
I am stressing out over this hopefully someone can help.
My broadband got connected on the 12/01/12 i have now realised that i have no master socket or if i do i have no idea were it is.
I have 3 sockets in all 1 in the hall and 2 in the living room and none have a test socket. I have a long grey piece of plastic on the outside of the house and i have been told that the master socket would be behind the wall but behind the wall are my kitchen cupboards so i doubt that it will be there as i would have to take my cupboards out.
I have also been told that it may be in the attic as i have a mast on my roof with some wires going in to the roof.
I have put my router stats on skyuser.co.uk and they told me that my line attenuation is really high so i have room for a lot more speed as i am only on 3.7Mbps.
Has anybody else had a problem finding the master socket in there property?
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Joined: Jul 2011
Posts: 2,620
Forum Master
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Forum Master
Joined: Jul 2011
Posts: 2,620 |
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
Forgot to mention this is a new build house
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Joined: Apr 2011
Posts: 1,337
Forum Addict
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Forum Addict
Joined: Apr 2011
Posts: 1,337 |
I wouldn't pay much attention to what sky tell you, their 'up to 20mb' line is bullshit. Switch provider imo 
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1337
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
they havent said anything about 20mb. ive been told 7.5 to 14.5
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_Jase_
Unregistered
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_Jase_
Unregistered
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I wouldn't pay much attention to what sky tell you, their 'up to 20mb' line is bullshit. Switch provider imo  Hate sky rip offs.
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Joined: Apr 2011
Posts: 1,337
Forum Addict
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Forum Addict
Joined: Apr 2011
Posts: 1,337 |
they havent said anything about 20mb. ive been told 7.5 to 14.5 Yeah that's their up to 20mb line. Their standard line.
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1337
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
If willo can sort this for me he really is THE MAN!!
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Joined: Jul 2011
Posts: 2,620
Forum Master
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Forum Master
Joined: Jul 2011
Posts: 2,620 |
Your only 1 mile from exchange in Arrowe Brook you should be getting a good speed, once your phone extensions are sorted out, you should get a good speed.
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
yea thats what i thought, My partners dad lives on the nocturum so if u think of a straight line me and him are both a mile away from the excange in arrowebrook and he is hitting 1.0mb on u torrent and he isnt even on unlimited.
So i should be getting alot higher
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Joined: Jul 2011
Posts: 2,620
Forum Master
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Forum Master
Joined: Jul 2011
Posts: 2,620 |
Am only getting 9meg, and am less than 1 mile from exchange in Liscard, but when I disconnect all phone extensions I gain an extra 5 meg, but I know what is causing that, and am due to sort it this weekend.
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Joined: Mar 2011
Posts: 399
Smartchild
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OP
Smartchild
Joined: Mar 2011
Posts: 399 |
thats a strange one would that be happening to me??
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Joined: Jul 2011
Posts: 2,620
Forum Master
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Forum Master
Joined: Jul 2011
Posts: 2,620 |
do you have sky tv plugged into phone point
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Joined: Apr 2011
Posts: 1,337
Forum Addict
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Forum Addict
Joined: Apr 2011
Posts: 1,337 |
I get 6-7mb in liscard and I'm under 400m from the exchange with new wiring.
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1337
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