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willo
Unregistered
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willo
Unregistered
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The only 2 internet pages i can access, are my home pages, wikiwirral, and fiat forum, if i type in google search bar and search it comes up internet explorer can not display this page, i click on diagnosis problem the result is DNS server is not responding
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PaulWirral
Unregistered
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PaulWirral
Unregistered
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What operating system you use? What browser do you use? Are you wireless/wired/dongle connection?
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Fire wall - parental control ??
click START
if on xp click on RUN
in the box type
CMD
A black screen will open and you can type the following.
ping google.co.uk
Your looking out for a result that does not say 100% loss
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willo
Unregistered
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willo
Unregistered
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Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
C:\Documents and Settings\Sandra Wilson>ping google.co.uk
Ping request could not find host google.co.uk. Please check the name and try aga
in.
C:\Documents and Settings\Sandra Wilson>pinggoogle.co.uk
'pinggoogle.co.uk' is not recognized as an internal or external command,
operable program or batch file.
C:\Documents and Settings\Sandra Wilson>ping google.co.uk
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
try tracert www.google.co.ukthis time you have to add the www START >>>> RUN >>> type cmd and in the black box type the above.
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Then you can try
ipconfig /flushdns
And reboot.
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willo
Unregistered
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willo
Unregistered
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try tracert www.google.co.ukthis time you have to add the www START >>>> RUN >>> type cmdMicrosoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Sandra Wilson>ping google.co.uk Ping request could not find host google.co.uk. Please check the name and try aga in. C:\Documents and Settings\Sandra Wilson>pinggoogle.co.uk 'pinggoogle.co.uk' is not recognized as an internal or external command, operable program or batch file. C:\Documents and Settings\Sandra Wilson>ping google.co.uk and in the black box type the above.
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willo
Unregistered
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willo
Unregistered
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Then you can try
ipconfig /flushdns
And reboot. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Sandra Wilson>ipconfig/flushdns Windows IP Configuration Successfully flushed the DNS Resolver Cache. C:\Documents and Settings\Sandra Wilson> still no difference
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Joined: Aug 2004
Posts: 22,315 Likes: 1
Wiki Master
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Wiki Master
Joined: Aug 2004
Posts: 22,315 Likes: 1 |
Have you tried rebooting the router and computer? To reboot the router, simply turn the power off to it for10 - 15 seconds and then restart. Sometimes it can take 2 attempts to flush the DNS. What is the ISP? They could be having DNS issues, so you could be worth givin them a ring to double check, before spending a couple of hours trying to fix it, only to find it was a network issue on their side. 
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willo
Unregistered
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willo
Unregistered
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tried all that, i am on hold on phone with sky, have been for an hour
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Joined: Apr 2011
Posts: 1,337
Forum Addict
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Forum Addict
Joined: Apr 2011
Posts: 1,337 |
Can you go to this address? This a different way of accessing www.google.com.http://209.85.143.99edit: And stop using IE. Switch to Firefox or Chrome (or hell, anything).
Last edited by ex0__; 6th Jun 2011 8:31am.
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willo
Unregistered
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willo
Unregistered
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ues can access google from that link, no problem, but can not do any searches
Last edited by willo; 6th Jun 2011 8:33am.
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Joined: Aug 2004
Posts: 22,315 Likes: 1
Wiki Master
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Wiki Master
Joined: Aug 2004
Posts: 22,315 Likes: 1 |
Well according to Sky's service status page, there is no issues at present; however there is reports on Sky User of people suffering various DNS issues. So could be a Sky problem, have you managed to speak to them yet, or are you still in a queue?
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willo
Unregistered
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willo
Unregistered
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still on hold, and the stupid music they play is doing my head in
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Joined: Aug 2004
Posts: 22,315 Likes: 1
Wiki Master
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Wiki Master
Joined: Aug 2004
Posts: 22,315 Likes: 1 |
ues can access google from that link, no problem, but can not do any searches Deffo sounds like the DNS is screwed somewhere then; what router is it? You could possibly change the routers DNS servers to OpenDNS, if you know the model, we can advise how.
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