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Joined: Oct 2010
Posts: 537
Smartchild
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OP
Smartchild
Joined: Oct 2010
Posts: 537 |
hoping someone can help us plz
my sister bought a car 2 weeks ago...she paid 900 cash and exchanged her old car for another car...
the first 2 days she noticed problems and phoned the garage up as the temperature gauge was high....
they fitted some thing on it.... within a day or 2 she foned again as car was still not right....kwikfit did something and told her the temperature always rises.....my sister was made to feel like a bimbo...
today she got in car and it overheated.... the head gasket has gone....the fan wouldnt turn on....she foned up garage and the man said ""oooh that does suprise me"...
the car is under warranty for 3 months...but with an excess of £250...
is this right???
surely under the sales of goods act...the car should of been fit for purpose....
plz help ....your advice will be so greatly appreciated
xx
'Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.' Dr Seuss.
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Joined: Oct 2010
Posts: 3,973
Forum Guardian
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Forum Guardian
Joined: Oct 2010
Posts: 3,973 |
what does it say on your reciepts about warranty?
Every dog has its day!
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Joined: Dec 2009
Posts: 731
Veteran
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Veteran
Joined: Dec 2009
Posts: 731 |
It's generally, let the buyer beware. These guarantees aren't usually worth the paper they're written on
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Joined: Oct 2010
Posts: 3,973
Forum Guardian
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Forum Guardian
Joined: Oct 2010
Posts: 3,973 |
Trading standards may be able to help you.
Every dog has its day!
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Joined: Oct 2010
Posts: 537
Smartchild
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OP
Smartchild
Joined: Oct 2010
Posts: 537 |
aww a huge thanx to everyone who has replied.....my sis has just foned the garage and they are going to honour the full repair....
could the mod plz delete this post....
thanx again
xxx
'Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind.' Dr Seuss.
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Joined: Jul 2009
Posts: 1,474
Forum Addict
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Forum Addict
Joined: Jul 2009
Posts: 1,474 |
put the name of the garage on here so we can all aviod it
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Joined: Dec 2003
Posts: 5,683
Wiki Guide
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Wiki Guide
Joined: Dec 2003
Posts: 5,683 |
Sounds good, make sure they do the job OK. Trading Standards advises that you see the old parts before you pay the money as a precaution. 
"C20 LET bang"
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Joined: Oct 2010
Posts: 643
Smartchild
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Smartchild
Joined: Oct 2010
Posts: 643 |
put the name of the garage on here so we can all aviod it Why avoid it if they have agreed to make good ?? Yes I do work in the trade but not in car sales. Not all motor traders are cowboys and whoever this is should be given the chance to make good before slagging them off.  
I am too old for this lark !!!
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Joined: Oct 2008
Posts: 3,558
Forum Guardian
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Forum Guardian
Joined: Oct 2008
Posts: 3,558 |
aww a huge thanx to everyone who has replied.....my sis has just foned the garage and they are going to honour the full repair....
could the mod plz delete this post....
thanx again
xxx notify and request it to be removed.
Does your vacuum suck? Get a Dyson!!
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_jase_
Unregistered
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_jase_
Unregistered
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put the name of the garage on here so we can all aviod it Why avoid it if they have agreed to make good ?? Yes I do work in the trade but not in car sales. Not all motor traders are cowboys and whoever this is should be given the chance to make good before slagging them off. 
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