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#447117 25th Nov 2010 9:34pm
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Green Meanie
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hi peeps having problems with my dongle frown
it just will not scan for a service c on checked the sim and its fine in my other dongle! its a 3 zet one on contract please help what can i do?


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TRANCENTRAL #447122 25th Nov 2010 9:44pm
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must be a knackered dongle?

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Green Meanie
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Originally Posted by stephen1972
must be a knackered dongle?

do i contact 3 then?


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TRANCENTRAL #447127 25th Nov 2010 9:53pm
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is other dongle a 3? If its a pay monthly they should send u a new 1. Good luck calling india lol

TRANCENTRAL #447128 25th Nov 2010 9:54pm
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I reckon so tc! Give 'em loads, lad! hammer

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Green Meanie
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Originally Posted by stephen1972
is other dongle a 3? If its a pay monthly they should send u a new 1. Good luck calling india lol


not going to cost me then? what about calling in to a 3 store?
btw both pay monthly !


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TRANCENTRAL #447136 25th Nov 2010 10:06pm
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if its under warranty, it will cost you nothing, if it is a hardware fault, take it to the local 3store or telephone their customer services.

Alternatively, it could be a software fault, iirc they usually have their own dongle connection software, if thats the case try unistalling it and then reinstalling it.

Check the three website for help as well, if you use a connection anywhere, it might have some helpful advice for solving such problems.

If its a faulty dongle and your out of warranty (usually 12 months, but a lot of techy stuff carries 2 year EU warranties), then you may well have to pay for a new one, regardless of whether you are on PAYG or pay monthly (though in such circumstances, they usually offer a recon for low price or even free).

TRANCENTRAL #447139 25th Nov 2010 10:08pm
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wouldnt think they charge you not worth much are they! U get contract from 3 store? Id pop in. talk to and english person lol

chev_chelios #447141 25th Nov 2010 10:17pm
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Originally Posted by stephen1972
wouldnt think they charge you not worth much are they! U get contract from 3 store? Id pop in. talk to and english person lol
gotit from pc world mate!


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TRANCENTRAL #447143 25th Nov 2010 10:24pm
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you be better ringing 3 then, pc world will say its not there problem!

chev_chelios #447151 25th Nov 2010 10:41pm
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is it tht my 3 dongle playin up lol

rainbowbright #447152 25th Nov 2010 10:43pm
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Green Meanie
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your is fine its mine the will not work!


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#447166 25th Nov 2010 11:30pm
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Is there any form of service outage at all?


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Nigel #447172 25th Nov 2010 11:50pm
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Green Meanie
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Originally Posted by Nigel
Is there any form of service outage at all?

no mate!


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TRANCENTRAL #447173 25th Nov 2010 11:52pm
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what do they cost a month? How many gb do u get?


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