Forums Forums Wanted - Items Sky Plus box wanted

Sky plus box wanted as mine has just stopped working let me know what you have got and I will get back to you.

Thanks

If you are still on a Sky subcription, you can get one for free.

Re MattLFC how do you get a free one? I have two sky plus boxs on a multiroom subscription and one has stopped working the red light stays on I have tried all the online guides resetting box ect. and none will work

there was one offered on freecycle before the HD was knackered but it worked otherwise

Tell them you are intending to cancel your service with them; they will ask why, and you simply state that the box isnt working.

9 times out of 10, they will try to resolve the problem for you, especially if you are on multiroom, because you are generating them a decent amount of revenue.

There is the slight chance they may just go ahead and cancel, but it is very rare this happens, and of course you can change your mind at any time - nothing ventured, nothing gained.

At the end of the day, it will cost them a nominal fee to send an engineer with a replacement refurbished box for you, and it will potentially generate a LOT of revenue in the future, revenue that they dont want to lose in such a mature market and with so many alternatives available. They have thousands of boxes spare anyway thanks to the take-up of HD.

It's amazing how much power you can yield over Sky and the like when it comes to churn rates.

Tom could repair the box for you hes had a few in the also get some in the shop from time to time
The Shop is called
Abbot
Phil & Tom
645 0616
television repair shop on Bebbington Road
give them a ring
(cheap too)
katrina

Sorted now thanks to neo2001

Yes you do have to pay a extra £10 a month for HD they will also charge you £49 for the HD box and £30 (normally £60)for standard set up when you take Sky Multiroom (another £10 a month)and move your existing box to another room.

My PSU has failed today, its a Thomson DSI8210CSR 160GB sky plus box, anyone got a spare one i can nick the psu out of?

thanks

OK, phoned sky, told them I wanted to cancel because I wasn't willing to pay for a repair or new box when Virgin would give me a free box, the aksed if I would be happy to stay with sky if they could arrange a repair free of charge, I said ofcourse, so they sent out an engineer who just swapped the box for a new one free of charge.

and Yes I am out of my 12month contract/warranty but still supscribed to TV with all entertainment packs & Disney Cinemagic but no sports, movies or other premium channels, Broadband unlimited, Phone line rental and unlimited SKY talk. No multiroom.

The beauty of churn rates my good man