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#268415 - 9th Nov 2008 3:29pm Service cowboys beware!
Technician Offline
Beginner

Registered: 9th Nov 2008
Posts: 2
Loc: Merseyside
I use to have my car, a Nissan Micra serviced at Nissan dealership but I thought this year I try an independent garage thinking it would be cheaper so I decide to have it service and MOT to "BAT Motorsport" in Liverpool. However they said it failed its MOT because the break pad need replacing, they also claim my brake pipe is leaking. When I ask them to give me the quote of repair the proprietor, Dave, would not give me a figure but said it wont cost much to do. I start to have suspicion and ask can I take my car away which he refuse. Foolishly I gave him the benefit of the doubt and let him do the repair. Anyway when I got the bill it was a whopping 538!!!!
I doubt the dealership would charge that amount and would advise on cost unlike those cowboys at BAT Motorsport, Liverpool.
I would advise people who want their car service to ask around first. I have been stunged and learnt the hard way. frown


Edited by Technician (9th Nov 2008 3:34pm)

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#268420 - 9th Nov 2008 3:43pm Re: Service cowboys beware! [Re: Technician]
Pete_Robbo Offline

Keep It Real !!
Wiki Guide

Registered: 11th Aug 2008
Posts: 6640
Loc: Wirral
mad i would of done it 4 60
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#268422 - 9th Nov 2008 3:51pm Re: Service cowboys beware! [Re: Pete_Robbo]
Sir_longmong Offline
Forum Guide

Registered: 21st Mar 2008
Posts: 1059
Loc: in the zone
do you want some more salt to rub into his wound??!!!

gutted for you by the way!
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#268423 - 9th Nov 2008 3:56pm Re: Service cowboys beware! [Re: Sir_longmong]
MGCraig Offline
AlfaHolic
Forum Veteran

Registered: 16th Apr 2006
Posts: 5488
Loc: Spital
Gutted.

I didnt know BAT Motorsport did MOTs etc...
If I was back home and not at Uni, Id ask Bob Wilson who owns Hooton Park to have a word with Dave Burns. Theyre good friends.

He may need the money though to try and get his Corsa Rally car reliable...weve competed against it twice and on both occassions it Retired.
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#268426 - 9th Nov 2008 4:08pm Re: Service cowboys beware! [Re: MGCraig]
Technician Offline
Beginner

Registered: 9th Nov 2008
Posts: 2
Loc: Merseyside
Originally Posted By: Mi_Craig
Gutted.

I didnt know BAT Motorsport did MOTs etc...
If I was back home and not at Uni, Id ask Bob Wilson who owns Hooton Park to have a word with Dave Burns. Theyre good friends.

He may need the money though to try and get his Corsa Rally car reliable...weve competed against it twice and on both occassions it Retired.


Well he risk not getting future business from the university as I am a staff member so in the long run he is going to lose out. Now I am worry about reliability of his repairs since his Corsa retired twice in races.
Regardless weather his repairs did or did not cost that much he could have at least give me the price first and ask if I want to go ahead. The dealership does that and I am sure reputable garages do too, not so BAT Motorsport. Dave shouldnt really tell me it doesnt cost much and then sneak me the big bill afterward. I am a service engineer myself and I am bound by work ethic not to carry out work until the customer knows the price and accept the costs and If it doesnt cost much to repair it really didnt cost much. frown


Edited by Technician (9th Nov 2008 4:14pm)

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#268428 - 9th Nov 2008 4:18pm Re: Service cowboys beware! [Re: Technician]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16021
Loc: New Brighton
Originally Posted By: Technician
I use to have my car, a Nissan Micra serviced at Nissan dealership but I thought this year I try an independent garage thinking it would be cheaper so I decide to have it service and MOT to "BAT Motorsport" in Liverpool. However they said it failed its MOT because the break pad need replacing, they also claim my brake pipe is leaking. When I ask them to give me the quote of repair the proprietor, Dave, would not give me a figure but said it wont cost much to do. I start to have suspicion and ask can I take my car away which he refuse. Foolishly I gave him the benefit of the doubt and let him do the repair. Anyway when I got the bill it was a whopping 538!!!!
I doubt the dealership would charge that amount and would advise on cost unlike those cowboys at BAT Motorsport, Liverpool.
I would advise people who want their car service to ask around first. I have been stunged and learnt the hard way. frown


They refused to give you your car back?

fook that! Burn the fuckin place down mad
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#268437 - 9th Nov 2008 4:50pm Re: Service cowboys beware! [Re: _Ste_]
hoseman Offline
Forum Master

Registered: 30th Sep 2007
Posts: 2346
Loc: Bromborough
They ARE obliged to give you a price upfront on request and cannot refuse to give you your car back!! Sorry for what has happened to you, i was a self employed mechanic, and i did MOT`s also, and would NEVER do work on a customers car without a price for them!!!
I would certainly question this and take it further, maybe to trading standards etc!
Sorry also, BUT you should have refused to pay on the grounds you were told it wouldnt be much!!!
Please take it further my friend, gives hard working independent traders a bad name!!
somad


Edited by hoseman (9th Nov 2008 4:52pm)
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#268441 - 9th Nov 2008 5:24pm Re: Service cowboys beware! [Re: hoseman]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
The moment someone refuses to let you have your car back, is the moment you call in the plod and refuse to allow the scammers carry out any work on your vehicle.

Bang out of order, and I agree with Hoseman, take it further, trading standards will be very interested in their business practices im sure of it!!

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#268458 - 9th Nov 2008 7:44pm Re: Service cowboys beware! [Re: MattLFC]
BMW Joe Offline
Wiki Master

Registered: 30th Apr 2006
Posts: 12369
Loc: Birkenhead
I agree with Hoseman too
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#268462 - 9th Nov 2008 7:50pm Re: Service cowboys beware! [Re: BMW Joe]
Dave100e Offline

Veteran

Registered: 14th Jul 2008
Posts: 690
Loc: Greasby
How can they justify that much on such a small amount of work?

Id get trading standards involved mate, i wouldnt be having that.
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#268468 - 9th Nov 2008 7:54pm Re: Service cowboys beware! [Re: Dave100e]
Tony_1985 Offline

Forum Master

Registered: 19th Aug 2006
Posts: 2421
Loc: Ellesmere Port
get trading standards on to them

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#268489 - 9th Nov 2008 8:44pm Re: Service cowboys beware! [Re: Tony_1985]
_jase_
Unregistered


i wouldnt have that as been said, get trading standards involved mate.

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#268490 - 9th Nov 2008 8:47pm Re: Service cowboys beware! [Re: ]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Tbh I would'nt have paid it; they have no right to charge that amount, there is a law against extortion.

They also have no legal right to withold your car as security against payment, unless they hold a consumer credit license (no chance), so I would have telephoned the police, drove the car away and told them to see me in court if they want the money.

They could have even taken the parts off, id rather have got a tow on my breakdown than pay 500 for a job that should have cost less than 100!

Or that I would have settled out of court had they been reasonable with the costs!!

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#268569 - 10th Nov 2008 9:37am Re: Service cowboys beware! [Re: MattLFC]
spinking Offline
Forum Veteran

Registered: 11th May 2004
Posts: 5093
Loc: Happy Home
Thats a pisstake that matey.

Have you checked to see if the works been carried out???

Also did you get a invoice for the work carried out.

As said trading standards would look into this for you and i'd consider seeking legal advice.
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