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#1043017 - 16th Aug 2017 7:04pm HP Printer Half Touch Screen Not Working
fish5133 Online   content
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Registered: 22nd Mar 2010
Posts: 3260
Loc: Heswallish
Not sure how touch screens operate. Other HP users had same problem but no real fix found on the net. Icons on one half of the screen still work but those on right side don't. Sounds like a part electrical/mechanical failure of the touch screen imo. Been a decent printer scanner till now. Still works as a printer from PC but doesn't want to scan.

anyone come across anything similar? cheers

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#1043051 - 16th Aug 2017 11:20pm Re: HP Printer Half Touch Screen Not Working [Re: fish5133]
diggingdeeper Offline

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Registered: 9th Jul 2008
Posts: 10790
Loc: Birkenhead
Which model is it? Its not always a hardware fault its sometimes the touch screen needs recalibrating.
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When the debate is lost, slander becomes the tool of the loser. Socrates

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#1043112 - 17th Aug 2017 7:38pm Re: HP Printer Half Touch Screen Not Working [Re: fish5133]
fish5133 Online   content
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#1043123 - 17th Aug 2017 9:24pm Re: HP Printer Half Touch Screen Not Working [Re: fish5133]
diggingdeeper Offline

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Registered: 9th Jul 2008
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Can't find details of the software for that one. I guess you have tried the usual firmware update and factory reset tricks.

Some of the printers have a touchscreen calibrate in the desktop support software.

A bodge that works on some hp printers is press and hold the screen on the right side then touch the corresponding position on the left side.

Presumably you can still scan using the desktop software.
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