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Joined: Mar 2010
Posts: 4,044
Forum Guardian
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OP
Forum Guardian
Joined: Mar 2010
Posts: 4,044 |
Not sure how touch screens operate. Other HP users had same problem but no real fix found on the net. Icons on one half of the screen still work but those on right side don't. Sounds like a part electrical/mechanical failure of the touch screen imo. Been a decent printer scanner till now. Still works as a printer from PC but doesn't want to scan.
anyone come across anything similar? cheers
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Joined: Jul 2008
Posts: 14,513 Likes: 32
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,513 Likes: 32 |
Which model is it? Its not always a hardware fault its sometimes the touch screen needs recalibrating.
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Mar 2010
Posts: 4,044
Forum Guardian
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OP
Forum Guardian
Joined: Mar 2010
Posts: 4,044 |
Hewlett Packard photosmart 5515
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Joined: Jul 2008
Posts: 14,513 Likes: 32
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,513 Likes: 32 |
Can't find details of the software for that one. I guess you have tried the usual firmware update and factory reset tricks.
Some of the printers have a touchscreen calibrate in the desktop support software.
A bodge that works on some hp printers is press and hold the screen on the right side then touch the corresponding position on the left side.
Presumably you can still scan using the desktop software.
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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