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HP Printer Half Touch Screen Not Working #1043017
16th Aug 2017 6:04pm
16th Aug 2017 6:04pm
Joined: Mar 2010
Posts: 4,044
Heswallish
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fish5133 Offline OP
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fish5133  Offline OP
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Heswallish
Not sure how touch screens operate. Other HP users had same problem but no real fix found on the net. Icons on one half of the screen still work but those on right side don't. Sounds like a part electrical/mechanical failure of the touch screen imo. Been a decent printer scanner till now. Still works as a printer from PC but doesn't want to scan.

anyone come across anything similar? cheers

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Re: HP Printer Half Touch Screen Not Working [Re: fish5133] #1043051
16th Aug 2017 10:20pm
16th Aug 2017 10:20pm
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diggingdeeper Offline

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diggingdeeper  Offline

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Birkenhead
Which model is it? Its not always a hardware fault its sometimes the touch screen needs recalibrating.


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Re: HP Printer Half Touch Screen Not Working [Re: fish5133] #1043112
17th Aug 2017 6:38pm
17th Aug 2017 6:38pm
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fish5133 Offline OP
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fish5133  Offline OP
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Hewlett Packard photosmart 5515

Re: HP Printer Half Touch Screen Not Working [Re: fish5133] #1043123
17th Aug 2017 8:24pm
17th Aug 2017 8:24pm
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diggingdeeper Offline

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diggingdeeper  Offline

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Can't find details of the software for that one. I guess you have tried the usual firmware update and factory reset tricks.

Some of the printers have a touchscreen calibrate in the desktop support software.

A bodge that works on some hp printers is press and hold the screen on the right side then touch the corresponding position on the left side.

Presumably you can still scan using the desktop software.


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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