WikiWirral values you and your opinion.
Forum Stats
12249 Members
65 Forums
72890 Topics
982550 Posts
63 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
73 registered (alan128, 13 invisible), 1708 Guests and 253 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Incident at Westminster 1206
Martin Mcguinness dies 667
Council tax bill for this year 2017 474
File too large 464
Offset number plates 409
1882 Plan of the borough of Birkenhead and Wards 347
Port Sunlight 275
ford focus 1.6 t reg rattling 270
William Bernard's building, Birkenhead 235
What does this all mean? 209
New General Forums
Clocks go Forward
by Mark
Today at 03:01 PM
Mannequin Challenge AKA MRI Scan
by fish5133
Yesterday at 11:20 AM
Surely the most honest add.....
by buddy
20th Mar 2017 5:43pm
Happy Birthday DIZDAZDOZ
by snowhite
19th Mar 2017 4:24pm
New Wirral History
William Bernard's building, Birkenhead
by yoller
20th Mar 2017 4:27pm
1882 Plan of the borough of Birkenhead and Wards
by Dave_Wood
19th Mar 2017 11:57am
New Brighton Coop
by Mike_White
9th Mar 2017 12:48pm
Tranmere High School for Girls 1882 Chesnut Grove
by sarah708
6th Mar 2017 8:23pm
Whetstone Lane, Birkenhead
by MoretonExpat
6th Mar 2017 8:04am
Forum Tips
Photo Gallery Forums
Birkenhead Transport Museum 24th Feb 2017
fireworks on the Mersey last night
Topic Replies
Offset number plates
by diggingdeeper
32 minutes 25 seconds ago
Incident at Westminster
by diggingdeeper
38 minutes 1 second ago
Planet Earth Tonight
by diggingdeeper
56 minutes 4 seconds ago
Reclaimed floorboards needed.
by Excoriator
Today at 02:13 PM
various fly reels and boxes of fly's
by brady
Today at 10:50 AM
What song are you listening to?
by snowhite
Today at 10:46 AM
Challenge extreme angle grinder used once
by brady
Today at 10:43 AM
windows 7 64bit pc
by brady
Today at 10:38 AM
I am having a clear out!
by jeffrey
Today at 09:23 AM
March
M Tu W Th F Sa Su
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Recent Posts : What's On ?
Planet Earth Tonight
by diggingdeeper
52 minutes 43 seconds ago
Lee and Cragg Quarries - Bacup
by Mark
23rd Mar 2017 7:43am
Topic Options
Rate This Topic
#1032159 - 10th Mar 2017 3:22pm Router problems. Talk Talk?
paxvobiscum Online   content
Forum Addict

Registered: 31st May 2011
Posts: 1115
Loc: Upton
Has anyone had Router problems this week and been unable to get internet?

I am with Talk Talk and parts of the day get a message to state I am not connected.

Top
Digital Wirral : Advertising
Click me for more Information......


Looking for a Service / Tradesman? Look in our Local Business Directory. Click Me
#1032161 - 10th Mar 2017 4:09pm Re: Router problems. Talk Talk? [Re: paxvobiscum]
Dilly Online   Reading
Wiki Addict

Registered: 17th Jul 2011
Posts: 7685
Loc: wallasey
Had no problems in liscard. Will check when I get home.

Top
#1032163 - 10th Mar 2017 4:55pm Re: Router problems. Talk Talk? [Re: paxvobiscum]
granny Offline

Wiki Master

Registered: 29th Jun 2011
Posts: 13977
Loc: Wirral
Pax I too am with Talk Talk. I was with Virgin without any problems, they tansferred us to Talk Talk, and every day I have the same problem as you are mentioning.

Fine through the daytime, but once 11pm to midnight comes, it's an absolute pain in the neck. On of, On off constantly.

No connection, no connection, no connection every five minutes.

Don't know what they are up to but not satisfactory at all.
_________________________
...and those who were seen dancing were thought to be insane by those who could not hear the music.FN

Top
#1032164 - 10th Mar 2017 5:34pm Re: Router problems. Talk Talk? [Re: paxvobiscum]
cools Offline
Forum Addict

Registered: 16th Aug 2013
Posts: 1630
Loc: Wirral
I used to have that all the time but must admit been quite good lately. I was with tesco and they transferred me to Talktalk. They gave me no incentive when became a customer so a couple of months ago having seen it being offered lower to new customers I rang up and complained, reduced my monthly bill and so they should. Maybe worth a phonecall see what they can do for you. If I remember right I had to take cover off my phone socket and plug it it without something they test,it worked quite well without cover on so I've left it off.

Top
#1032165 - 10th Mar 2017 5:44pm Re: Router problems. Talk Talk? [Re: paxvobiscum]
Habdab Online   content
Addict

Registered: 12th Jun 2011
Posts: 231
Loc: Wallasey
You can always check the state of their service by visiting this site....
http://downdetector.co.uk/problems/talktalk

That's providing you have an internet connection.

On a slightly different note, I have just bought their 76 Mbps service boost. I ran a speed check and found my Upload speed had increased from 1.9 Mbps to 19.5 Mbps but the download speed had hardly increased and was only 38 Mbps.
I rang talktalk and after spending half an hour with an Indian gentleman who I could barely understand, and repeatedly watching my routers lights while he reset it and lost all the passwords in it, he decided he would escalate my call and I was promised a call back within 24 hours. (which never happened)
I resolved the issue by switching off my router for half an hour. When I turned it back on, my speed was up to 75.5 Mbps.
My point is, if you have issues, try switching off the router for half an hour and see if it fixes things before you take the next step of applying for a headache trying to decipher what an offshore agent is telling you.

Top
#1032172 - 10th Mar 2017 11:09pm Re: Router problems. Talk Talk? [Re: paxvobiscum]
granny Offline

Wiki Master

Registered: 29th Jun 2011
Posts: 13977
Loc: Wirral


True to form, no problems all day or evening @ 11.04pm and it's started already.

Can't be bothered battling with it. Night folks. Will try what Habdab says tomorrow..
_________________________
...and those who were seen dancing were thought to be insane by those who could not hear the music.FN

Top
#1032174 - 11th Mar 2017 12:27am Re: Router problems. Talk Talk? [Re: Habdab]
diggingdeeper Offline

Wiki Guardian

Registered: 9th Jul 2008
Posts: 9878
Loc: Birkenhead
Originally Posted By: Habdab
You can always check the state of their service by visiting this site....
http://downdetector.co.uk/problems/talktalk

That's providing you have an internet connection.

On a slightly different note, I have just bought their 76 Mbps service boost. I ran a speed check and found my Upload speed had increased from 1.9 Mbps to 19.5 Mbps but the download speed had hardly increased and was only 38 Mbps.
I rang talktalk and after spending half an hour with an Indian gentleman who I could barely understand, and repeatedly watching my routers lights while he reset it and lost all the passwords in it, he decided he would escalate my call and I was promised a call back within 24 hours. (which never happened)
I resolved the issue by switching off my router for half an hour. When I turned it back on, my speed was up to 75.5 Mbps.
My point is, if you have issues, try switching off the router for half an hour and see if it fixes things before you take the next step of applying for a headache trying to decipher what an offshore agent is telling you.


Yep, I was sceptical that the half hour off would work but it did with mine as well a while ago, but this is only applicable with fibre connections.

Best fix for non-fibre is to reboot the router only during the worst connection time, this trains the signal when noise is at its worst and may prevent it dropping out, you may lose a bit of speed the rest of the time.

If you do not have any joy with talktalk and their telephone non-help call centre, escalate your problems with Milton Keynes staff on the talktalk forum although some of their best staff there have left they normally get things resolved and even talk sense.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

Top
#1032175 - 11th Mar 2017 5:57am Re: Router problems. Talk Talk? [Re: diggingdeeper]
paxvobiscum Online   content
Forum Addict

Registered: 31st May 2011
Posts: 1115
Loc: Upton
Thank you so much everyone. Your advice has been most helpful.

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Planet Earth Tonight
by granny
Today at 11:50 AM
Reclaimed floorboards needed.
by Gold_Moon
Today at 10:45 AM
Has Talktalk been hacked yet again?
by Habdab
Yesterday at 10:25 AM
Offset number plates
by venice
23rd Mar 2017 1:24am
What does this all mean?
by venice
22nd Mar 2017 12:20pm
For Sale & Free
various fly reels and boxes of fly's
by brady
Today at 10:48 AM
Challenge extreme angle grinder used once
by brady
Today at 10:43 AM
White Hyundai I30, 2011 plate For sale, 1.4 petrol
by goodoldphil
Yesterday at 06:24 PM
I am having a clear out!
by TheComputerLab
Yesterday at 04:01 PM
Genuine Canada Goose Men's Chilliwack Jacket - L
by Liverpooltiger
23rd Mar 2017 1:14pm
Featured Member
Registered: 7th Aug 2006
Posts: 834
Newest Members
Chippy, Onetoughcookie, Monkeyboyliam121, andreap, LairdLad
12249 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Planet Earth Tonight
by granny
Today at 11:50 AM
Reclaimed floorboards needed.
by Gold_Moon
Today at 10:45 AM
Has Talktalk been hacked yet again?
by Habdab
Yesterday at 10:25 AM
What does this all mean?
by venice
22nd Mar 2017 12:20pm
black contiboard locally?
by fish5133
21st Mar 2017 9:30pm
News : New Topics
Incident at Westminster
by granny
22nd Mar 2017 3:40pm
Martin Mcguinness dies
by Dilly
21st Mar 2017 9:29am
British troops to Estonia
by fish5133
18th Mar 2017 8:16am
Unusual Phone calls
by granny
16th Mar 2017 3:53pm
Thanks
by Christinerowland
14th Mar 2017 8:11pm
New Enthusiast Forums
Offset number plates
by venice
23rd Mar 2017 1:24am
File too large
by Dilly
20th Mar 2017 10:41am
ford focus 1.6 t reg rattling
by Little_B
19th Mar 2017 11:02pm
Alloys refurb and colour change. The Wheel Deal.
by TheComputerLab
18th Mar 2017 9:17am
Has anyone fished
by Habdab
17th Mar 2017 8:43pm
(Views 24hrs)Trending Newest Topics
Planet Earth Tonight 107
Reclaimed floorboards needed. 53
Clocks go Forward 8
Wirral Sunrise Sunset
Sunrise Sat 6:00am
Sunset Sat 6:35pm
Local Time Sat 7:54pm
WikiWirral Can . . . .
Advertising Click me
To Advertise with
Wikiwirral Click Me