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VIRGIN MEDIA email possible scam #1020288
15th Sep 2016 10:19am
15th Sep 2016 10:19am
Joined: Oct 2008
Posts: 5,148
Birkenhead
derekdwc Online content OP
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derekdwc  Online Content OP
Forum Veteran
Joined: Oct 2008
Posts: 5,148
Birkenhead
Just received an email supposedly from Virgin and when I clicked on the link -wanted card and bank details. I got as far as inputting my name and address then decided to get in touch with Virgin or my bank. Virgin told me THEY HADN'T sent an the email. They couldn't let me send a copy of it to them so they could follow it up and possibly save others from it

email

Dear name@ntlworld.com,

We were unable to process the payment for your latest Virgin Media bill. The billing details associated with your Virgin Media account have expired. Your service is pending automatic disconnection on:

17 September, 2016

To avoid the scheduled interruption of service we strongly recommend that you to update your billing profile with Virgin Media now by following the link below:

http://profile.virginmedia.com/sgdi/id:k8914j263s6j


Kind regards,

The Virgin Media team



Last edited by derekdwc; 15th Sep 2016 10:24am.
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Re: VIRGIN MEDIA email possible scam [Re: derekdwc] #1020318
15th Sep 2016 3:33pm
15th Sep 2016 3:33pm
Joined: Oct 2009
Posts: 2,389
between heaven & hell
starakita Online content

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starakita  Online Content

Forum Master
Joined: Oct 2009
Posts: 2,389
between heaven & hell
My dad got one of those e mails he phoned up virgin as it didn't sound right & they confirmed it was a scam,He said the e mail looked very convincing though.


no1s gonna keep me from u
Re: VIRGIN MEDIA email possible scam [Re: derekdwc] #1020335
15th Sep 2016 6:45pm
15th Sep 2016 6:45pm
Joined: Nov 2008
Posts: 1,626
Birkenhead
J
jimbob Online content

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jimbob  Online Content

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Posts: 1,626
Birkenhead
golden rule, never click on a link that's appears to have arrived by e-mail from your bank or a service supplier. Always go the service supplier or banks own web site


Ships that pass in the night, seldom seen and soon forgoten
Re: VIRGIN MEDIA email possible scam [Re: derekdwc] #1020390
16th Sep 2016 12:55am
16th Sep 2016 12:55am
Joined: Feb 2010
Posts: 318
Wallasey
W
Wally1 Offline
Old Hand
Wally1  Offline
Old Hand
W
Joined: Feb 2010
Posts: 318
Wallasey
In the last few weeks we have received several emailed
invoices purporting to come from Apple. Look real but
for iTunes we have not ordered so just deleted.

I now assume any unexpected email is a scam and
wait until I know otherwise before acting on it.

Re: VIRGIN MEDIA email possible scam [Re: jimbob] #1020392
16th Sep 2016 7:10am
16th Sep 2016 7:10am
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

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Mark  Offline

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Joined: Nov 2003
Posts: 21,231
Wirral
Originally Posted by jimbob
golden rule, never click on a link that's appears to have arrived by e-mail from your bank or a service supplier. Always go the service supplier or banks own web site

Couldn't agree more.

If its a serious issue, you would be contacted by good old fashioned mail.


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Re: VIRGIN MEDIA email possible scam [Re: Mark] #1020443
16th Sep 2016 5:08pm
16th Sep 2016 5:08pm
Joined: Oct 2013
Posts: 1,187
birkenhead
mikeeb Offline

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mikeeb  Offline

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Posts: 1,187
birkenhead
Originally Posted by Mark
Originally Posted by jimbob
golden rule, never click on a link that's appears to have arrived by e-mail from your bank or a service supplier. Always go the service supplier or banks own web site

Couldn't agree more.

If its a serious issue, you would be contacted by good old fashioned mail.


I also couldn't agree more
My business email address gets between 10 and 20 spam emails on a daily basis and at least 5 are phishing emails or attachments with viruses
If an email gets past your spam filter it doesn't mean it is not spam
Do as jim suggested, go direct to the website and do not click on links or open attachments (unless you trust the source 100%)
It is unfortunate that spam is getting more sophisticated and tricking unsuspected victims is getting more commonplace

Re: VIRGIN MEDIA email possible scam [Re: derekdwc] #1020536
17th Sep 2016 8:21pm
17th Sep 2016 8:21pm
Joined: Oct 2011
Posts: 1,909
Wallasey
S
Salmon Offline
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Salmon  Offline
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S
Joined: Oct 2011
Posts: 1,909
Wallasey
I just had an email from "Amazon" claiming that Amazon will no longer keep personal data and I must click on a link to validate my account. It contains so many spelling and grammatical errors that surely nobody would be drawn in but unfortunately these scams must generate some positives or presumably they would stop.
As mentioned above never ever click on a link and certainly not if it is addressed to "Dear Amazon Customer" or similar.


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