Thank you all for the information, it would be nice to be notified by them as I have banked with them in all their manifestations for nearly 50 years. Mind you, I've been thinking of changing banks for the last 20 years so this has just forced my hand. It's a rubbish bank in my opinion, it doesn't seem to bother them that people are queuing out onto the pavement while they have one till open and the rest of the staff are counting paper clips. Good riddance.