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pc wont boot up #856217
6th Feb 2014 2:45pm
6th Feb 2014 2:45pm
Joined: Jul 2012
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Willo_ Offline OP
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Willo_  Offline OP
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My pc running win 7 wont boot up, was having probs this morning running really slow just come in now switched on and it goes to a screen saying prepering your desktop it wont go no further than that.

I ran repair start up but that reports no problem.

I dont want to do system recovery as i have files i dont want to lose.

Any ideas please.


..
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Re: pc wont boot up [Re: Willo_] #856220
6th Feb 2014 3:02pm
6th Feb 2014 3:02pm
Joined: Jul 2012
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Willo_ Offline OP
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Willo_  Offline OP
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Its now saying failure configuring windows updates please wait.

Its still not booting up


..
Re: pc wont boot up [Re: Willo_] #856223
6th Feb 2014 3:27pm
6th Feb 2014 3:27pm
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Willo_ Offline OP
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Willo_  Offline OP
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Never seen these before

Failed to connect to windows service

Windows could not connect to the user profile service.
This problem prevents users from logging on to the system.

C:\windows\system 32\config\systemprofile\desktop refers to a locationthat is unavailable. It could be on a harddrive on this computer or a network.
Check to make sure the disk is inserted or you are connected to internet or your network.


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Re: pc wont boot up [Re: Willo_] #856230
6th Feb 2014 4:27pm
6th Feb 2014 4:27pm
Joined: Nov 2003
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Mark Offline

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Check the boot up order.
It may be looking in the wrong order.

You may be looking to roll it back to the last system restore so boot up in safe mode and follow instructions to restore previous restore point at a guess.

If you still cant do it give me a call.

Mark


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Re: pc wont boot up [Re: Willo_] #856231
6th Feb 2014 4:30pm
6th Feb 2014 4:30pm
Joined: Nov 2003
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Mark Offline

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Mark  Offline

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System restore does not overwrite you documents.
Its more for the system settings.

Because it was running slow it could be a virus or anything.
Can you tell if there is a lot of hard drive activity by looking at the HD light on your laptop if you have one ?

Are the fans blowing hard? this would indicate that the processor is being hammered by some app.

Hope that helps.


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Re: pc wont boot up [Re: Willo_] #856246
6th Feb 2014 5:18pm
6th Feb 2014 5:18pm
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Willo_ Offline OP
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It would not let me go into safe mode, it says failure configuring windows updates please wait.

I took hdd out put it in caddy took my files off, and then used recovery partition to restore windows.

My system restore was turned off.


..
Re: pc wont boot up [Re: Willo_] #856531
7th Feb 2014 8:32pm
7th Feb 2014 8:32pm
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Mark Offline

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Mark  Offline

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Gutted.
Its happened to me forgetting to enable restore.

Its worth checking if your reading this.
Could save you alot of time.


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