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Joined: Jun 2012
Posts: 6,647
Wiki Guide
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Wiki Guide
Joined: Jun 2012
Posts: 6,647 |
I agree strongly with sallybear....
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Joined: Sep 2011
Posts: 493
Smartchild
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Smartchild
Joined: Sep 2011
Posts: 493 |
At A&E the aim is to try and see to you within 4 hours.
I have been sent by my GP with paperwork to see a specific ward doctor and when I got to reception the receptionist would not listen or look at the paperwork just told me to join the Q. A person came through to call a paitent through and got no reply so I asked her and she told me to come through and called the ward and the Dr came down and examined me. Ruptured disc.
I think it's who you get on the day!
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Joined: Apr 2010
Posts: 464
Smartchild
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OP
Smartchild
Joined: Apr 2010
Posts: 464 |
Went back today, at first it was who are you?, but soon sorted .
needle to stomach and blood taken.
did complain about lack of biscuit
Nomad
" Per Ardua ad Astra"
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Joined: Jun 2012
Posts: 660
Smartchild
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Smartchild
Joined: Jun 2012
Posts: 660 |
Well said Sallybear! It [/b]is[b] a great hospital and a very busy one too. I know a couple of people whose lives have been saved there and the care they received was faultless. I agree that the wait in A&E can be too long. I was there about 2 years ago with someone who had a piece of metal in his eye (says he ALWAYS wears his welding mask, I'm unconvinced  ) He was in a lot of discomfort and we waited about 3 hours. But when he did get seen, they were efficient and friendly even though they were obviously rushed off their feet. Granny I think it's a tad unfair to make a comparison between Arrowe Park & Clatterbridge. Clatterbridge has dedicated specialist clinics and the vast majority of what they do is appointment based, so they can nearly always be prepared. I also know some people who've had fantastic care here too. Both hospitals are great at what they do.
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Joined: Jun 2011
Posts: 17,811 Likes: 3
Wiki Master
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Wiki Master
Joined: Jun 2011
Posts: 17,811 Likes: 3 |
Yes, Zubee, I acknowledge that Clatterbridge is specialist care and I didn't critisize the medical care at Arrowe Park, just the A & E. members of staff, and agree the Triage work very hard. Once we slip past them there is the middle area which I was specifically talking about.
Clatterbridge comparison was more on the welcoming side and reception areas, but whatever point of contact we make at any hopsital, they should have the same professional manner.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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Joined: Aug 2008
Posts: 19,446
Wiki Master
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Wiki Master
Joined: Aug 2008
Posts: 19,446 |
Awwwww, best dust of your Virgin healthcare card......
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Joined: Apr 2010
Posts: 464
Smartchild
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Smartchild
Joined: Apr 2010
Posts: 464 |
Looks like I am going to be a regular.
On the DHSS "TWO WEEK RULE"
Nomad
" Per Ardua ad Astra"
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Joined: Apr 2010
Posts: 464
Smartchild
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OP
Smartchild
Joined: Apr 2010
Posts: 464 |
I think its the norm now to wait.
After all they can not predict how long the previous patient is going to be.
I take a book with me and just chill out.
Do get slightly annoyed when I have been hanging around for several hours.
But on the whole a slight delay does not bother me
Nomad
" Per Ardua ad Astra"
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Joined: May 2009
Posts: 339
Old Hand
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Old Hand
Joined: May 2009
Posts: 339 |
Just a quickie - this is the NHS not the Council - who are guilty of many things - but not this one
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Joined: Jan 2010
Posts: 1,920 Likes: 4
Forum Addict
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Forum Addict
Joined: Jan 2010
Posts: 1,920 Likes: 4 |
I have a simple suggestion regarding how to manage waiting time.
It seems to me that the problem stems from the fact that the patient's time is free - to the hospital anyway. So if the managers want to save money, they simply cut down on staff and facilities and extend the waiting time. This has no negative financial repercussions for the hospital.
My suggestion is that when you give your details to reception, you will be given a timestamped ticket. When you are discharged sometime later, the time you have spent there is calculated and you are paid for it.
This allows managers to properly cost out the financial effects of underproviding.
I would suggest starting with a nominal amount of £5 an hour or part thereof. This can be adjusted, being increased if waiting time increases, and decreased if waiting time is ridiculously low.
I think if hospitals were required to include the cost of your and my time in their managing of resources, it might be a lot more effective than regulation, which rarely seems to work as intended.
I don't see this as a punitive measure directed at the hospital management, but rather a management tool to assist them in assessing how well they serve the public.
Last edited by Excoriator; 14th Dec 2013 5:26pm.
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Joined: Jun 2012
Posts: 660
Smartchild
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Smartchild
Joined: Jun 2012
Posts: 660 |
I have a simple suggestion regarding how to manage waiting time.
It seems to me that the problem stems from the fact that the patient's time is free - to the hospital anyway. So if the managers want to save money, they simply cut down on staff and facilities and extend the waiting time. This has no negative financial repercussions for the hospital.
My suggestion is that when you give your details to reception, you will be given a timestamped ticket. When you are discharged sometime later, the time you have spent there is calculated and you are paid for it.
This allows managers to properly cost out the financial effects of underproviding.
I would suggest starting with a nominal amount of £5 an hour or part thereof. This can be adjusted, being increased if waiting time increases, and decreased if waiting time is ridiculously low.
I think if hospitals were required to include the cost of your and my time in their managing of resources, it might be a lot more effective than regulation, which rarely seems to work as intended.
I don't see this as a punitive measure directed at the hospital management, but rather a management tool to assist them in assessing how well they serve the public. If that wasn't tongue in cheek, I'm speechless.
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Joined: Jan 2010
Posts: 872
Wise One
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Wise One
Joined: Jan 2010
Posts: 872 |
Rather than that I would sooner issue charges to the many who turn up at a&e with no need.
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Joined: May 2012
Posts: 13
Newbeee
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Newbeee
Joined: May 2012
Posts: 13 |
I would be grateful if some one can tell me why is there a 3 or 4 or more hour wait at a and e even longer at week ends.
ok doctors and nurses very busy due to an emergency that came in earlier" more often than not is what we the patients carer get told but surely" is there not an emergency team of doctors already there for that purpose its the main hospital on the Wirral, as a carer for my wife I find the attitude towards the carer is quite bluntly leaves a lot to be desired and I have on occasions had to bite my tongue towards some of the nursing staffs attitude towards carers and relatives.
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Joined: Aug 2013
Posts: 89
Member
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Member
Joined: Aug 2013
Posts: 89 |
I assume because too many people are going to A & E when they could wait to see their GP or use a walk in centre.
They cannot all need urgent care.
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Joined: Jun 2012
Posts: 660
Smartchild
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Smartchild
Joined: Jun 2012
Posts: 660 |
Spot on justice 
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