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#744472 - 20th Nov 2012 12:12am computer help
andy1 Offline
Beginner

Registered: 31st Dec 2011
Posts: 4
Loc: wallasey
not to good at this but got onto laptop last night and noticed all desktop icons had changed to adobe reader with a small blue tick in left hand corner.tried clicking on them but an error message comes up saying not supported have tried to restore but same message comes up any help would be grateful


Edited by andy1 (20th Nov 2012 12:15am)

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#744479 - 20th Nov 2012 7:44am Re: computer help [Re: andy1]
Salmon Offline
Forum Addict

Registered: 8th Oct 2011
Posts: 1735
Loc: Wallasey
If system restore did not work, you could try another restore point or try to start in safe mode.When the laptop is booting up, keep pressing F8 until it comes up with a few suggestion of how to start.Click on last known good configuration and see where that takes you.
It may help if you know what operating system you are using.
Good luck.

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#744480 - 20th Nov 2012 7:51am Re: computer help [Re: andy1]
Mark Online   Reading


Wiki Master

Registered: 9th Nov 2003
Posts: 21031
Loc: Wirral
it reads like you have associated the shortcut property to be opened by adobe. Or a virus may be playing tricks.

system restore as above does sound like your easiest workaround / fix.
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#744539 - 20th Nov 2012 10:48am Re: computer help [Re: Mark]
flybynight Offline
Enthusiast

Registered: 8th Feb 2012
Posts: 150
Loc: Tranmere
If the icons where for applications , you should be able to right click on each individually , then there should be an option to (open with) choose this then pick the associated program. If you don't know the program , when you right click go to find target first this should then point you in the right direction.

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#744541 - 20th Nov 2012 10:50am Re: computer help [Re: andy1]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 15988
Loc: New Brighton
It is a virus, all your program's have been associated with adobe software.

Back up your photos/personal items and do a factory restore.
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#744705 - 20th Nov 2012 8:44pm Re: computer help [Re: andy1]
Necronuss Offline
Enthusiast

Registered: 24th Oct 2009
Posts: 140
Loc: Wirral
I had this problem and this sorted it
Have you tried....

Reset file associations

Microsoft fixit

Hope you get it sorted

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#744731 - 20th Nov 2012 9:46pm Re: computer help [Re: andy1]
TheComebackKid Online   Reading
Enthusiast

Registered: 28th Aug 2011
Posts: 121
Loc: Birkenhead
My 2 penorth worth on this....
Try deleting Adobe and reboot, your icons should revert to their original programs....

Good Luck

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#745999 - 26th Nov 2012 5:18pm Re: computer help [Re: ]
andy1 Offline
Beginner

Registered: 31st Dec 2011
Posts: 4
Loc: wallasey
problem sorted, reset the computer.thanks to everyone for your advice much appreciated

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