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Hi guys im after a bit of advice x im a real novice with laptops i currently have an emachine e640 which is currently on boot loop cant load through any of the advanced boot options (safe mode/safe mode with command prompt). Ive searched google and cant see to find an explanation i can understand i.e laymans terms lol can anyone help

thanks Cath x

first off you could try unplugging it, taking the battery out and running out the power by pressing the power button for 10 seconds then plug in all back in and try again

BTW try again meaning turning it on, sorry

thanks for replying but that never worked its still doing the same as before x thanks anyway x

ok i know it sounds stupid but sometimes it's that simple, how bout you private message me a link to a solution and i'll translate it to laymans for you, that's better than me searching as i don't know the details

http://social.technet.microsoft.com...ead/79fc8b6d-b345-455d-9580-0609dc73f643

hiya x thanks for replying to the post x i cant send you a message for some reason but above is the web page i found x

sorry went out for dinner, i will have a good look at it tomorrow and get back to you

Hmm that page didn't have a solution to your problem. Try pressing F8 repeatedly while it's booting to get up a menu and select safe mode if this doesn't work try a system restore, I copied these easy instructions from a page;

"How to Access System Restore from boot-up (F8)

If you have a problem with your computer not starting or not starting properly then using either "Start the PC using Last Known Good Configuration" or even a "System Restore" may be the solution.

As soon as the system starts to boot-up keep 'intermittently' pressing F8 (possibly followed by "F5")
The first option to try is the, "Start the PC using Last Known Good Configuration"

If that doesn't work, then from the same Boot Menu, see if you can start it in "Safe Mode with Command Prompt".
Normally you access System Restore from within windows, but if you can't get into windows, then this should hopefully help to solve that problem.

At the prompt, type:-

(For Windows XP)
%SystemRoot%\System32\Restore\rstrui.exe

(For Windows Vista)
%SystemRoot%\System32\rstrui.exe

then press "Enter".
This will open the normal System Restore window from which you may be able to restore your computer to an earlier working version."

This won't delete any of your personal files, it undo's any updates or programme changes that may be causing the problem, usually it's a driver problem most commonly video or graphics

sorry ignore that one I've just read through again but it won't let me edit the post here's the edited

Hmm that page didn't have a solution to your problem and you've already mentioned it won't boot in safe mode or with command prompt, usually it's a driver problem most commonly video or graphics but it could be the card itself failing in which case you need a new one, sadly that's a cost money solution with no way of making sure it's that first just a try it and hope.

Hi,
Ive sent you a private message i think there is more going on with this problem?
Hopefully i can pop out and take a look for you.

Mark

are you getting any 'beeps' on bootup that you don't on a normal start-up...?

If so - a hardware fault probably - you then need to find out what the beep codes mean - e.g. 3 beeps may be faulty memory - 5 maybe a loose card etc....