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3DS help #697330
29th May 2012 8:46am
29th May 2012 8:46am
Joined: Oct 2010
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Wiggi77 Offline OP
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Wiggi77  Offline OP
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Bought a pre owned 3ds and it's got parental control set by a pin. The original owner can't remember the pin do I phoned Nintendo support for a master reset key number and they said because its pre owned it need to be sent off to them to do it, they'll return it in ten days. I bought it to use it so does anyone know a way round this?
Thanks in advance

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Re: 3DS help [Re: Wiggi77] #697334
29th May 2012 8:56am
29th May 2012 8:56am
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TheDr Offline
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Quote
Step1 - Go to this link --> http://www.nintendo.com/consumer/sy...ttings-parental-controls-forgot#nextStep

Step2 - Follow the instructions to get an inquiry key.

Step3 - Enter the inquiry key into the field at the bottom of the webpage and click continue.

Step4 - You can either choose to call or chat with Nintendo Support. I chose chat myself so I would recommend you do the same.

Step5 - The Chat Support agent gave me a master code which I entered into my DS and it reset the parental controls.


From GameSpot website

I know you said you've already called them but sometimes you get a different agent and they do things in a different way.

Re: 3DS help [Re: Wiggi77] #697336
29th May 2012 9:01am
29th May 2012 9:01am
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Wiggi77 Offline OP
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Wiggi77  Offline OP
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Cheers dr, tried this last night and this morning, keeps saying chat not working


Yeah just phoned again, spoke to someone else and told them it was new and he's sending me an email I've got to print off and send to them. Not ideal but better than sending the whole thing off

Last edited by Wiggi77; 29th May 2012 9:03am.

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