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#548677 18th Jul 2011 10:31am
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Had the worst meal in wimpy on saturday, chips not cooked and member of the public helping with the plates!!! woman who served us had very dirty finger nails. complained about the chips and asked for our money back and was told in no uncertain terms that there was no way we were getting our money back and we were in the wrong. horrid manager, who had 5 mins before been giving 2 young girls a staff appraisal in the restaurant. heard everything...they were getting a right telling off for not asking if customers would like to go large with their food!! never ever agin will we go back there. mad

Last edited by Mark; 19th Jul 2011 6:04pm. Reason: Title Changed
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Nibs28 #548683 18th Jul 2011 10:38am
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OMG you must take this further and write to or email head office.
You could also ring Envioromental Health and make them aware of their 'sloppy' lack of standards!

Bezzymate #548686 18th Jul 2011 10:40am
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never been in a wimpy, doubt id ever bother

filthy manufactured food, certainly wouldnt feed it to kids noonoo


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deffo going to complain. spur of the moment decision that we decided to eat there. sort of ruined a pleasent afternoon...my heart was thumping when i left. sick

Nibs28 #548692 18th Jul 2011 10:53am
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id write and complain too, i dont go to places like that, i cant afford for someone else to cook my food ha


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Nibs28 #548694 18th Jul 2011 10:55am
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If you want a classic view of how NOT to do it, try McDonald's in Ellesmere Port (the one in town, not Cheshire Oaks).

Their system seems to be that they bring the tray of cooked and prepared burgers to the front of the servery, and the staff who are serving customers (handling money etc) then wrap them.

There is no handwashing, they just turn from the till, wrap the burgers, back to the till, and give them to you. Nice frown

Nibs28 #548695 18th Jul 2011 10:59am
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Again,make Envo' Health aware of this bad practice!

Nibs28 #548699 18th Jul 2011 11:11am
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The address of head office is

Wimpy Head Office

by mail...

2 The Listons
Liston Road
Marlow
Bucks
SL7 1FD
by phone...

Tel No. 01628 891655
Fax No. 01628 474025

by email...

Email: [email protected]


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Nibs28 #548709 18th Jul 2011 11:31am
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To be honest I'd rather eat my own arm than go in to either Wimpy or MacD. I love good beefburgers but get my own and cook my own.
oldman


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Nibs28 #548721 18th Jul 2011 11:44am
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Originally Posted by Nibs28
Had the worst meal in wimpy on saturday, chips not cooked and member of the public helping with the plates!!! woman who served us had very dirty finger nails. complained about the chips and asked for our money back and was told in no uncertain terms that there was no way we were getting our money back and we were in the wrong. horrid manager, who had 5 mins before been giving 2 young girls a staff appraisal in the restaurant. heard everything...they were getting a right telling off for not asking if customers would like to go large with their food!! never ever agin will we go back there. mad


It's all down to cost cutting and profit, the companies themselves don't give a flying *uck about the customers or staff!!


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Nibs28 #548729 18th Jul 2011 11:55am
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Originally Posted by Nibs28
deffo going to complain. spur of the moment decision that we decided to eat there. sort of ruined a pleasent afternoon...my heart was thumping when i left. sick


You are entitled to your money back!
I went through the kfc drivethrough once and found a hair in my burger, needless to say I went straight back and through it on the counter.
They tried to give me another meal but I refused and demanded my money back.
Making a fuss whilst there are customers there helps too, I got my money back.
Maccy d's don't cook their chips properly anymore at the rock, theyre still raw most of the time, if it's not things missing it's something else. no


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BandyCoot #548730 18th Jul 2011 12:00pm
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Originally Posted by Band sick yCoot
To be honest I'd rather eat my own arm than go in to either Wimpy or MacD. I love good beefburgers but get my own and cook my own.
oldman

Same here places like that used to be nice,now god knows wot you find in the food

Nibs28 #548750 18th Jul 2011 12:53pm
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probably why they are not a successful food chain anymore.

their old restaurant used to be huge.


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Nibs28 #548760 18th Jul 2011 1:53pm
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your arm would have tasted better. sorry bit of cannibalism there.

Nibs28 #548762 18th Jul 2011 2:08pm
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Originally Posted by Nibs28
your arm would have tasted better. sorry bit of cannibalism there.

Lol

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