Hi all, I've been lurking for a while but recent events have made me want to share this story....
This is my rant over person who has our mail delivered by accident to his address and not only had my crisis loan giro for £388.95, cashed it and looks as though he has got away with it, even though caught on cctv
!!! The following are the events that have led me to depair
26/11/10 Letter arrived from DWP stating repayment terms of loan
26/11/10 I telephoned DWP asking when payment would arrive, and was informed that it had been sent out on 18/11/10 I then decided to wait to see if the cheque would arrive in next few days.
29/11/10 No cheque by Monday so went to local post office (King Street Wallasey)to be informed that the cheque had been cashed,and staff promised to look through cctv
as the cashier said she would recognise person who cashed cheque, was asked to go back on 1/12/10 to see if anything found, I then informed DWP by telephone and went through the process of answering relevant questions, also informed Police, but were unable to assist as I am not the aggrieved person.
30/12/10 Sent e-mail to Wirral globe explaining my plight, Stephanie from the paper has been telephoning DWP, Police and Post Office
1/12/10 went to post office and saw the cctv
footage of person who cashed my cheque, this person I recognise as my neighbour, asked Post Office to keep tape for police, went back to police, again informed that as I was not the aggrieved person either DWP or Post Office needed to complain to Police for them to act, went back to Post office and was informed that manager would be available 2/12/10, after speaking to Stephanie from Wirral Globe DWP had no record of my call, so went to Dominic house and filled in form which will be faxed to relevant department.
2/12/10 went to Post office to see the manager (Jim) was informed he was not allowed to get involved, they will keep the cctv
tape for upto 2 weeks.
3/12/10 Went to DWP Liscard to enquire about a reissue, was advised the Wembley office (issuing office) would contact me.
6/12/10 Went back to DWP Liscard after no contact from Wembley office, was advised to phone Social fund BDC to explain situation, was advised that I would receive a call within 3 hours, no call was received, intent to go back on 7/12/10
7/12/10 Went back to Jobcentre as was advised that there would be NO re-issue of the cheque, and that they would ‘try’ to halt any repayments.
Great isn't it???