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#270830 - 21st Nov 2008 5:29pm Laptop hard drive replaced (Gold?)
Wheels Offline
Wiki Veteran

Registered: 4th Jan 2005
Posts: 8795
Loc: Tranmere
My mate just had his hard drive replaced on his laptop and he asked for his old hard drive back but they said that they are keeping it for the Gold?

but he persisted and requested it and they said they will have to "find" it. I never knew about this, is it true?

the other thing is he has got home and the laptop wants windows re-installing on it for some reason and he does not have the disk. Is that normal after a swap of hard drive? I remember taking a old laptop to a shop and they swapped the harddrive in front of me and windows loaded as normal?.

Now the shop wants £55 to put windows backon for him.

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#270831 - 21st Nov 2008 5:36pm Re: Laptop hard drive replaced (Gold?) [Re: Wheels]
Davey_Martin Offline
Forum Master

Registered: 17th Jul 2007
Posts: 2888
Loc: New Ferry
the hard drive they put in ur's must have had windows already installed i guess?

sounds like he is bein well conned, where was this?

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#270832 - 21st Nov 2008 5:37pm Re: Laptop hard drive replaced (Gold?) [Re: Wheels]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Looool I have never heard of Gold platters, otherwise I suspect HDD's would be mega expensive. Unless they mean the gold on the circuit board, which is worthless on its own, but when you have tonnes of it, it can make you a fortune.

How did they lose it lol. They have a responsibility to ensure it is kept safe until the data has been totally destroyed/sent off to a date destroyer. Unless they are planning to do a low level format and sell it on, this should mean the platters will be physically damaged to ensure no data theft.

Where did he have it done? Was it a dead hard drive or just an upgrade? If it was an upgrade, id have expected them to image it, and restore the image on the new drive, as standard. And return the original HDD to the customer. I fact, they should have asked him if he wanted the old HDD and advised him of data security risks etc...

£55 sounds a bit expensive, did they provide the laptop (Windows license) and not provide restore CD's? If he has CD's he can do it himself. I mean even PC World only charge £30 for replacement restore CD's, and it takes around 30 minutes tops, most of which is automated, especially on an OEM restore CD...

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#270834 - 21st Nov 2008 5:43pm Re: Laptop hard drive replaced (Gold?) [Re: Wheels]
Snodvan Offline

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Registered: 19th Mar 2008
Posts: 1289
Loc: Wallasey Village
Why did he have the hard drive replaced ie faulty or just wanted more capacity?

Yes, Windows will have been installed on the hard drive - so I cant see how previously you saw a new drive installed and Windows was still there.

If he has the original Windows sticker still on the machine then I THINK he can phone Microsoft, explain what has happened and they will provide him with a proper disk. I THINK.

If the old drive was working then they should have transferred the contents onto the new drive. Personally I would always insist on having the old drive returned - even if only to physically destroy it with a big hammer. If his hard drive is like mine there will be all sorts of personal info on it eg bank details. Yes, there IS a tiddy, tiddy bit of gold on various contacts etc but I would not have thought it economic for anyone to recover that on an individual unit basis. Sure, if you were collecting dozens of the things it may become worthwhile, but not for the occasional one. Personal suspicion - there was nowt wrong with the old drive but they flogged him a new one and will re-use the old one. Nasty mind I have.

Snod
_________________________
5 Precepts of Buddhism seem appropriate. Refrain from taking life. Refrain from taking that which is not given. Refrain from misconduct. Refrain from lying. Refrain from intoxicants which lead to loss of mindfulness

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#270841 - 21st Nov 2008 5:56pm Re: Laptop hard drive replaced (Gold?) [Re: Snodvan]
diggingdeeper Offline

Wiki Master

Registered: 9th Jul 2008
Posts: 10810
Loc: Birkenhead
The gold plating, from the circuit boards especially, has been recycled for many years. The are other rare metals in the hard drive that may be recycled as well.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#270852 - 21st Nov 2008 7:24pm Re: Laptop hard drive replaced (Gold?) [Re: diggingdeeper]
Wheels Offline
Wiki Veteran

Registered: 4th Jan 2005
Posts: 8795
Loc: Tranmere
It was a place in new ferry opposite the post office. They said that his HDD was broke and it needed replacing. I did joke with him saying they will fit one out of an old laptop and then sell his on to another customer.

He said he only had disc 1 of 2 to install windows and that the product key is still on the bottom of his laptop.

He threw it on his bed and thats when it stopped working.

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#270857 - 21st Nov 2008 7:33pm Re: Laptop hard drive replaced (Gold?) [Re: Wheels]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Contact the laptop manufacturer, they will provide a new set for a price. Like I say, even DSGi only charge around £30 usually for a set of restore discs, so it shouldnt be more than that, although you never know.

Im not sure if you can use a disc from a standard version of Windows to install and then just use the valid key, you should be able to on some, but a LOT are pretty locked down nowadays, so will probably only be able to use discs from the same manufacturer, or someone with an OEM/retail version of the OS.

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#270881 - 21st Nov 2008 9:02pm Re: Laptop hard drive replaced (Gold?) [Re: MattLFC]
vw_kyle Online   content
Forum Addict

Registered: 27th Dec 2006
Posts: 1984
Loc: wirral
ive got a version of xp if you want to borrow it i got it off matty a few moons ago ive just had my harddrive replaced and got this reinstalled on it and you dont need to use the keycode but i have got the keycode if you need it.

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#270882 - 21st Nov 2008 9:04pm Re: Laptop hard drive replaced (Gold?) [Re: vw_kyle]
Wheels Offline
Wiki Veteran

Registered: 4th Jan 2005
Posts: 8795
Loc: Tranmere
that would be splendid smile

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#270895 - 21st Nov 2008 9:24pm Re: Laptop hard drive replaced (Gold?) [Re: Wheels]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Ay Kyle is it an SP2 one? If so it should be good for updates. I have a newer version you see.

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#270970 - 22nd Nov 2008 8:30am Re: Laptop hard drive replaced (Gold?) [Re: MattLFC]
Wheels Offline
Wiki Veteran

Registered: 4th Jan 2005
Posts: 8795
Loc: Tranmere
I just downloaded an awesome verssion for him so ill try this forst, hopefully his pc can handle it smile

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#270972 - 22nd Nov 2008 9:32am Re: Laptop hard drive replaced (Gold?) [Re: Wheels]
diggingdeeper Offline

Wiki Master

Registered: 9th Jul 2008
Posts: 10810
Loc: Birkenhead
A source of recovery discs is http://www.gennersales.co.uk who charge about £23. They are authorised to do this by most of the manfacturers and have thousands of models available. Don't get excited about the free disc they throw in.

Some of their discs are windows install discs that may not come with the manufacturers drivers, but they get you going so that you can download the correct drivers if you wish (in reality unless you are a heavy gamer, the microsoft drivers normally do).

With my laptop I tried to install using a normal off-the-shelf windows disc, but because the licence number on laptop was HP, it wouldn't have it - had to use HP discs from genner above.

NOTE that genner are not providing hacked versions and need you to use a genuine licence number.
_________________________
In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates

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#271082 - 23rd Nov 2008 9:22am Re: Laptop hard drive replaced (Gold?) [Re: diggingdeeper]
vw_kyle Online   content
Forum Addict

Registered: 27th Dec 2006
Posts: 1984
Loc: wirral
im not sure if its sp2 matty


Edited by nissan_kyle (23rd Nov 2008 9:24am)

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#271150 - 23rd Nov 2008 4:29pm Re: Laptop hard drive replaced (Gold?) [Re: vw_kyle]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Dunno then lol, I av an NHS VLM version but only given it to a couple of people for obvious reasons.

It works spot on, and recieves all updates etc without issue lol.

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#274422 - 8th Dec 2008 6:44am Re: Laptop hard drive replaced (Gold?) [Re: MattLFC]
MattLFC Offline
Wiki Master

Registered: 14th Aug 2004
Posts: 22315
Loc: Moreton/Beirut/Mobile
Did you/your mate sort this in the end Wheels?

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