WikiWirral Wirral's Biggest Online Forum
Forum Statistics
Posts1,001,553
Topics74,088
Members12,545
Forums65
Posts in last 24hrs52
Most Online7,831
Apr 8th, 2013
Who's Online Now
81 registered members (11kendo, 14 invisible), 1,448 guests, and211 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
Earthquake
by Heswall1958. 17th Feb 2018 3:10pm
Vista Spa
by missmahjong. 15th Feb 2018 12:44pm
Troll Trail
by RUDEBOX. 13th Feb 2018 5:04pm
Missing Mermaid
by genesis. 13th Feb 2018 4:58pm
New Wirral History
Wirral Journal
by ghostly1. 11th Feb 2018 4:36pm
BBC Moving on
by muzzy2. 9th Feb 2018 3:20pm
Not sure if this has been linked ...
by DavidB. 6th Feb 2018 1:17pm
Charing Cross 1980's
by Littlebear. 30th Jan 2018 2:52pm
Lunts Cake Factory on Hoylake Rd.
by jeffappleyard. 22nd Dec 2017 8:30pm
Forum Tips
Photo Gallery Forums
War memorial, Flaybrick Cemetery, today
clipper yachts arriving for round the world race
Topic Replies
Boris getting worried?
by diggingdeeper. 17th Feb 2018 7:04pm
Liverpool Waters
by RUDEBOX. 17th Feb 2018 6:54pm
Wirral Radio Closed Down Today
by diggingdeeper. 17th Feb 2018 6:16pm
Where is Dilly?
by workinclasshero. 17th Feb 2018 6:15pm
Police - Wirral Met College
by delta6. 17th Feb 2018 2:06pm
Adjustable fire guard
by Brown_Horrocks. 17th Feb 2018 1:55pm
High Chair
by Brown_Horrocks. 17th Feb 2018 1:53pm
Hamster cage and accessories
by Brown_Horrocks. 17th Feb 2018 1:50pm
Carpet companies
by venice. 17th Feb 2018 11:58am
February
M T W T F S S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28
Recent Posts : What's On ?
Where is Dilly?
by workinclasshero. 17th Feb 2018 6:15pm
New Hall Fazakerley, West Derby
by snowhite. 13th Feb 2018 2:52pm
Previous Topic
Next Topic
Print Topic
Rate Topic
Oders delivered by HERMES #1024928
31st Oct 2016 7:34pm
31st Oct 2016 7:34pm
Joined: Jun 2011
Posts: 15,246
Wirral
granny Offline OP
Wiki Master
granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 15,246
Wirral

Absolutely fuming ! Maybe Trick or Treat but doubt it.

I ordered some items from John Lewis 2 days ago.

Email received this pm from HERMES, the company that delivers them saying : your parcel has been successfully delivered.

As I was out when it was delivered, I looked at the Tracking. Message sent at 12.44pm 'Left securely in outbuilding'. Too dark to see in there tonight, so decided to look in the morning.

My next door neighbour has just knocked with a parcel in his hand. His wife had found it in their grey wheelie bin !!!

Has anyone else had problems with HERMES ?

I sent a parcel to my daughter in Kent a few months ago, which didn't arrive. It was going in and out of the HERMES distribution centre by the day. Complained to John Lewis and they sent another order FOC, but didn't expect to end up with duplicate of everything 3/4 weeks later. (which was a nice bonus)

Not good enough !!


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Google Ads
Re: Oders delivered by HERMES [Re: granny] #1024932
31st Oct 2016 7:43pm
31st Oct 2016 7:43pm
Joined: Jul 2011
Posts: 3,192
Wirral
V
venice Offline

Forum Master
venice  Offline

Forum Master
V
Joined: Jul 2011
Posts: 3,192
Wirral
Ive used them 8/9 times without a problem , but theyve never had to leave it anywhere , so not perhaps a fair test.

Re: Oders delivered by HERMES [Re: venice] #1024937
31st Oct 2016 7:53pm
31st Oct 2016 7:53pm
Joined: Jun 2011
Posts: 15,246
Wirral
granny Offline OP
Wiki Master
granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 15,246
Wirral

The bin was on the pavement ,not even in their garden as it had been emptied earlier today.

Why would they say it was 'secure in an outbuilding' ! Grrrr..
.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Oders delivered by HERMES [Re: granny] #1024957
31st Oct 2016 9:01pm
31st Oct 2016 9:01pm
Joined: Feb 2015
Posts: 211
wirral
palemoon Offline
Addict
palemoon  Offline
Addict
Joined: Feb 2015
Posts: 211
wirral

Re: Oders delivered by HERMES [Re: granny] #1024958
31st Oct 2016 9:10pm
31st Oct 2016 9:10pm
Joined: Jul 2008
Posts: 11,217
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 11,217
Birkenhead
Mate had a car side-window he bought thrown over his 6ft gate, not only did it smash but also the replacement got the same result when that arrived. The "drivers" are "self-employed" and put under ridiculous pressure by MyHermes for not a lot of money (way below minimum wage).

I've had stuff thrown over the fence by them as well but hasn't happened for the last year or so.


In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates
Re: Oders delivered by HERMES [Re: palemoon] #1024959
31st Oct 2016 10:14pm
31st Oct 2016 10:14pm
Joined: Jun 2011
Posts: 15,246
Wirral
granny Offline OP
Wiki Master
granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 15,246
Wirral
Originally Posted by palemoon


This and DD's post just about tells it all. I cannot understand why retailers such as John Lewis use them. I have made a complaint to John Lewis tonight, taken by a gentleman who may not have been in this country, so we'll see if there is any follow up. If there isn't , within the next 48 hours, I shall be back onto John Lewis with more to complain about. Might get a free Christmas Pudding, ...maybe that's just hopeful.

Surely, Hermes is not a company that anyone would wish to deal with.

Thanks for that Palemoon.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Oders delivered by HERMES [Re: granny] #1024960
31st Oct 2016 10:24pm
31st Oct 2016 10:24pm
Joined: Jul 2008
Posts: 11,217
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 11,217
Birkenhead
Hopefully the many companies like MyHermes will be sorted out when the Uber appeal fails. Sub-contracting to self-employed people to avoid minimum pay and other employment rights should have no place in modern society, we are getting dragged back to the dark ages.


In a time of universal deceit - telling the truth is a revolutionary act. George Orwell

When the debate is lost, slander becomes the tool of the loser. Socrates
Re: Oders delivered by HERMES [Re: granny] #1024962
1st Nov 2016 9:43am
1st Nov 2016 9:43am
Joined: Jan 2014
Posts: 252
wirral
L
lincle Offline
Addict
lincle  Offline
Addict
L
Joined: Jan 2014
Posts: 252
wirral
Twice now my orders have been taken to a shop for me to collect .This means a journey on TWO buses & a walk. If the shop owner isn't available nobody else can hand over the orders as they're not trained to do so.I have a porch where parcels can be left so I now leave a note saying that if order taken to that shop it will stay there as I won't be collecting it.

Re: Oders delivered by HERMES [Re: diggingdeeper] #1024972
1st Nov 2016 10:28am
1st Nov 2016 10:28am
Joined: Feb 2015
Posts: 211
wirral
palemoon Offline
Addict
palemoon  Offline
Addict
Joined: Feb 2015
Posts: 211
wirral
Originally Posted by diggingdeeper
Hopefully the many companies like MyHermes will be sorted out when the Uber appeal fails. Sub-contracting to self-employed people to avoid minimum pay and other employment rights should have no place in modern society, we are getting dragged back to the dark ages.


Well, you know what you get if you pay peanuts.

dunno dunno dunno dunno

Re: Oders delivered by HERMES [Re: granny] #1024976
1st Nov 2016 10:48am
1st Nov 2016 10:48am
Joined: Mar 2010
Posts: 3,497
Heswallish
F
fish5133 Online content
Forum Guardian
fish5133  Online Content
Forum Guardian
F
Joined: Mar 2010
Posts: 3,497
Heswallish
I used them quite a lot (49 times to be exact) posting out ebay stuff as they were much cheaper than Royal Mail. Then royal mail reduced there price for some parcels so I switched back. Never had a problem with Hermes. I will be down to the individual drivers rushing. Looked into doing similar job few years ago and thought it would be a lot of hassle for the money.

Re: Oders delivered by HERMES [Re: lincle] #1024978
1st Nov 2016 11:22am
1st Nov 2016 11:22am
Joined: Jun 2011
Posts: 15,246
Wirral
granny Offline OP
Wiki Master
granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 15,246
Wirral
Originally Posted by lincle
Twice now my orders have been taken to a shop for me to collect .This means a journey on TWO buses & a walk. If the shop owner isn't available nobody else can hand over the orders as they're not trained to do so.I have a porch where parcels can be left so I now leave a note saying that if order taken to that shop it will stay there as I won't be collecting it.


What a nightmare for you, lincle. It all seems ridiculous . The little (and it is little) shop near me is at times heaving with people collecting their parcels. I don't know where they store them but as Christmas approaches it gets crazy.

If we know when any delivery is likely to arrive, I'm sure in most cases we can make an arrangement, i.e. if we are not at home.

However, in this case the parcel was not due to be delivered until tomorrow ,2nd November. So although a speedy delivery, which is in contrast to a previous order being delivered, if it's not expected then it's impossible to make any arrangements for the correct day.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Oders delivered by HERMES [Re: granny] #1024984
1st Nov 2016 12:50pm
1st Nov 2016 12:50pm
Joined: Mar 2010
Posts: 3,497
Heswallish
F
fish5133 Online content
Forum Guardian
fish5133  Online Content
Forum Guardian
F
Joined: Mar 2010
Posts: 3,497
Heswallish
Quite a few delivery companies give the option for it to be left in a designated safe place. e.g in trailer. over back gate, behind hedge. Think parcelforce will leave it at your nearest post office rather than the sorting office.

Anyone used these parcel boxes at garages

Re: Oders delivered by HERMES [Re: granny] #1025006
1st Nov 2016 6:48pm
1st Nov 2016 6:48pm
Joined: Jan 2011
Posts: 511
Wallasey Village
Uffda Offline
Smartchild
Uffda  Offline
Smartchild
Joined: Jan 2011
Posts: 511
Wallasey Village
A few weeks ago I 'received' a parcel delivered by My Hermes. It was a large mattress topper and the parcel was the size of a squished wheelie bin. The driver just left it outside the house in full view of everyone. I was in, and my neighbours were on both sides next door but they didn't knock, just dumped it on the doorstep and drove away. I was fuming as I needed it for a visitors arriving the next day and if it had been stolen I would just have had a rather hard guest bed to offer them. I emailed the company supplying the topper and they replied saying they would take it up with My Hermes. Having said that I've sent things by My Hermes which have all arrived safely and it's convenient that you can take them to a local collection point such as a petrol station. I suppose there will always be some lazy drivers.

Re: Oders delivered by HERMES [Re: granny] #1025111
3rd Nov 2016 7:51am
3rd Nov 2016 7:51am
Joined: May 2011
Posts: 58
West Kirby
Samsamsam Offline
Member
Samsamsam  Offline
Member
Joined: May 2011
Posts: 58
West Kirby
I've had Hermes deliveries a number of times (from QVC and Hochanda) - I've never had a problem. I know the drivers name, and have his phone number - he is always charming and polite and has time for a word or two. The driver who substitutes if mine is on holiday is equally as good. The tracking works fine so I always know where the parcel is in the scheme of things.

I have heard bad reports, and seen a worrying video - but from personal experience I would recommend them, but perhaps I'm just lucky in my driver.

Re: Oders delivered by HERMES [Re: granny] #1025428
7th Nov 2016 3:43am
7th Nov 2016 3:43am
Joined: Nov 2011
Posts: 97
birkenhead
T
tommybarry Online content
Member
tommybarry  Online Content
Member
T
Joined: Nov 2011
Posts: 97
birkenhead
I've used Hermes for years now and touch wood I`ve never had any problems


Moderated by  Mod 

Random Wirral Images

Click to View Topic.
Newest Topics
Liverpool Waters
by Excoriator. 17th Feb 2018 3:23pm
Settee repair
by madrob. 16th Feb 2018 7:40pm
Police - Wirral Met College
by delta6. 16th Feb 2018 10:32am
Where is Dilly?
by muzzy2. 15th Feb 2018 8:21pm
Its a Miracle
by fish5133. 14th Feb 2018 8:53pm
For Sale & Free
Adjustable fire guard
by Brown_Horrocks. 17th Feb 2018 1:55pm
High Chair
by Brown_Horrocks. 17th Feb 2018 1:53pm
Hamster cage and accessories
by Brown_Horrocks. 17th Feb 2018 1:50pm
Wanted decent laptop please.
by conan. 16th Feb 2018 12:21pm
samsung gear vr
by stumpyduck. 13th Feb 2018 5:19pm
Member Spotlight
spider
spider
Birkenhead
Posts: 373
Joined: August 2009
Show All Member Profiles 
Newest Members
LJB1000, Tempo, Alanh, Jonnymac, Shandy60
12545 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Settee repair
by madrob. 16th Feb 2018 7:40pm
Where is Dilly?
by muzzy2. 15th Feb 2018 8:21pm
New Hall Fazakerley, West Derby
by snowhite. 13th Feb 2018 2:46pm
bus services
by lincle. 11th Feb 2018 4:47pm
Carpet companies
by toffeehater. 10th Feb 2018 11:14am
News : New Topics
Liverpool Waters
by Excoriator. 17th Feb 2018 3:23pm
Police - Wirral Met College
by delta6. 16th Feb 2018 10:32am
Its a Miracle
by fish5133. 14th Feb 2018 8:53pm
Boris getting worried?
by Excoriator. 14th Feb 2018 9:12am
RSPCA at it Again
by fish5133. 12th Feb 2018 3:08pm
New Enthusiast Forums
Badminton In Space
by diggingdeeper. 7th Feb 2018 10:35pm
T'Pau to Headline Aintree
by diggingdeeper. 5th Feb 2018 5:24pm
RIP Dennis Edwards (The Temptations)
by diggingdeeper. 3rd Feb 2018 1:11am
Aaaaaah Ayyy
by cools. 2nd Feb 2018 1:17pm
Windscreen replacement
by faddy. 30th Jan 2018 6:02pm
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Sat 7:25am
Sunset Sat 5:27pm
Local Time Sat 7:35pm
Powered by UBB.threads™ PHP Forum Software 7.6.1.1