Oders delivered by HERMES - 31st Oct 2016 7:34pm
Absolutely fuming ! Maybe Trick or Treat but doubt it.
I ordered some items from John Lewis 2 days ago.
Email received this pm from HERMES, the company that delivers them saying : your parcel has been successfully delivered.
As I was out when it was delivered, I looked at the Tracking. Message sent at 12.44pm 'Left securely in outbuilding'. Too dark to see in there tonight, so decided to look in the morning.
My next door neighbour has just knocked with a parcel in his hand. His wife had found it in their grey wheelie bin !!!
Has anyone else had problems with HERMES ?
I sent a parcel to my daughter in Kent a few months ago, which didn't arrive. It was going in and out of the HERMES distribution centre by the day. Complained to John Lewis and they sent another order FOC, but didn't expect to end up with duplicate of everything 3/4 weeks later. (which was a nice bonus)
Not good enough !!