WikiWirral is where great friendships are made.
Forum Statistics
Posts1,007,753
Topics74,535
Members12,742
Forums66
Posts in last 24hrs41
Most Online7,831
Apr 8th, 2013
Who's Online Now
48 registered members (alan128, 12 invisible), 1,107 guests, and338 spiders.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


Popular Topics(Views 7days)
New General Forums
How The Victorians Built Britain - Sewers
by diggingdeeper. 8th Sep 2018 11:09pm
Bavarian Cleavages !
by granny. 8th Sep 2018 11:48am
Mr Jeremy Fisher 2017 50p piece
by Peter0787. 7th Sep 2018 12:35pm
River Mersey
by granny. 6th Sep 2018 11:34pm
New Wirral History
Mersey Tunnel tolls, 1934
by yoller. 21st Sep 2018 9:32am
Family tree
by Hannah90. 5th Sep 2018 6:02pm
When were Ivy Street houses built?
by yoller. 28th Aug 2018 4:40pm
Hope Street New Brighton
by cutespam. 25th Aug 2018 10:00pm
1970's Murder in Central Park, Wallasey
by cutespam. 4th Aug 2018 11:28am
Forum Tips
Photo Gallery Forums
No more bridge, never be the same
Over Exposed Crash Site
Topic Replies
Mersey Tunnel tolls, 1934
by Habdab. 22nd Sep 2018 12:15am
Litter Police : Clean Neighbourhoods Act 2005
by Greenwood. 21st Sep 2018 11:09pm
More threats to Wirral's Green Belt
by Greenwood. 21st Sep 2018 11:04pm
50'' bush led
by Dilly. 20th Sep 2018 6:57pm
Another Parking Ticket
by fish5133. 20th Sep 2018 6:24pm
Woodchurch High School, Woodchurch
by Dave1960. 20th Sep 2018 2:09pm
Wallasey Beat Group 'The Vampires'
by RichardW. 20th Sep 2018 10:58am
What song are you listening to?
by granny. 19th Sep 2018 11:43pm
Cowards on scramber bike, Saturday 15th Sept
by assassin. 18th Sep 2018 1:51pm
September
M T W T F S S
1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
Recent Posts : What's On ?
Giant Puppets Wirral
by oldpm01. 13th Sep 2018 3:53pm
Wirral Heritage Week
by granny. 10th Sep 2018 9:31am
Previous Topic
Next Topic
Print Topic
Rate Topic
Tom Tom #1006838
10th Apr 2016 10:49am
10th Apr 2016 10:49am
Joined: May 2004
Posts: 272
wirral
conan Offline OP
Addict
conan  Offline OP
Addict
Joined: May 2004
Posts: 272
wirral
Tomtom sat nav and power lead for car wanted please smile

Google Ads
Re: Tom Tom [Re: conan] #1006863
10th Apr 2016 3:50pm
10th Apr 2016 3:50pm
Joined: Dec 2010
Posts: 77
wallasey
M
minicooper Offline
Member
minicooper  Offline
Member
M
Joined: Dec 2010
Posts: 77
wallasey
Got a lovely Tom Tom live, with a big screen
It's got a case, and charger?

Re: Tom Tom [Re: conan] #1006891
10th Apr 2016 5:58pm
10th Apr 2016 5:58pm
Joined: Mar 2013
Posts: 179
Heswall
H
Heswall1958 Offline
Enthusiast
Heswall1958  Offline
Enthusiast
H
Joined: Mar 2013
Posts: 179
Heswall
I bought a Tom Tom 13 months ago from Ideal World. It broke a week after it's 12 month guarantee period was up and when I explained this to customer services they practically told me TOUGH!!! So beware, they are fantastic whilst they are drawing you in buying their good but the after care has a lot to be desired. I would try another brand smile

Re: Tom Tom [Re: conan] #1006919
10th Apr 2016 10:45pm
10th Apr 2016 10:45pm
Joined: Jul 2011
Posts: 3,410
Wirral
V
venice Offline

Forum Guardian
venice  Offline

Forum Guardian
V
Joined: Jul 2011
Posts: 3,410
Wirral
Heswall. Under the Consumer Rights Act Oct 2015 - you now have 6 years to complain about a product you suspect may have had a manufacturing fault or weakness which rendered it unfit for purpose after a much shorter time than one would reasonably expect .

The downside is that you have to prove this was a weakness likely to have been there when you bought it .Too Expensive for cheapish gadgets if you commission a proper report . However, if you intend to get this repaired anyway, its worth taking it to a 'proper' repairer ( ideally ring Tom Tom and ask them to recommend a repairer in your area- you never know, if you explain to them youre intending to go the Consumer act route they may just say they will organize repair for you) and ask if he can identify whats wrong and give you an estimate for repair. Its likely you may have to pay a tenner or something for the estimate which would be taken off actual repair cost. Ask if he would be able to provide a proper itemized bill after repair.

If you go ahead with the repair, explain to the repairer you dont expect a full report, but please could he on his bill/receipt ( his company headed notepaper) list exactly what part/s were faulty , or what had caused the failure and to please keep any faulty parts , so you can challenge
the shop where you bought it , under the Consumer Act.

If you get such a receipt, email Ideal World , stating how surprised you were to be turned away , and that you have double checked your rights with online consuma group MSE, and as it is clear from your repair receipt that parts have had to be replaced a lot earlier that would be expected, and given there is no sign of deliberate misuse on the item , you are asking them to please reinburse you for this repair under the Consumer Rights Act Oct 2015

Its still relatively unknown this 6 yr thing and many shops dont understand the Consumer Act rules. This veiled threat of the possibility of being talked about on a consumer site, may galvanize them into saying yes. Maybe worth a try. It can defo work , look through MSE Consumer section yourself. Good luck.





Moderated by  Mark 

Random Wirral Images

Click to View Topic.
Newest Topics
Mersey Tunnel tolls, 1934
by yoller. 21st Sep 2018 9:32am
Cowards on scramber bike, Saturday 15th Sept
by keef666. 16th Sep 2018 4:24pm
£795,000 for a football pitch ?
by granny. 15th Sep 2018 11:27pm
Mother Nature's fury
by cools. 14th Sep 2018 6:45pm
Black Pearl
by venice. 13th Sep 2018 6:40pm
For Sale & Free
ps3 console
by tommybarry. 17th Sep 2018 4:55pm
50'' bush led
by Dilly. 14th Sep 2018 6:05pm
Belling Range Gas Cooker
by DJDuck. 30th Aug 2018 11:39am
Dining room table & chairs
by DJDuck. 30th Aug 2018 9:25am
Member Spotlight
dustymclean
dustymclean
birkenhead
Posts: 445
Joined: September 2013
Show All Member Profiles 
Newest Members
Aatami, rodofcv, Dave1960, WargamerNik, Busterthedog
12742 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
£795,000 for a football pitch ?
by granny. 15th Sep 2018 11:27pm
Black Pearl
by venice. 13th Sep 2018 6:40pm
Giant Puppets Wirral
by granny. 13th Sep 2018 10:23am
Part Time Maintenance Job
by Reno37. 12th Sep 2018 5:36pm
Whose funeral ?
by muzzy2. 12th Sep 2018 12:42pm
News : New Topics
Cowards on scramber bike, Saturday 15th Sept
by keef666. 16th Sep 2018 4:24pm
Mother Nature's fury
by cools. 14th Sep 2018 6:45pm
Willy Wonka Dead !
by fish5133. 10th Sep 2018 1:04am
The Daily Mail News today
by granny. 9th Sep 2018 10:55am
Rock Ferry Siren
by fish5133. 8th Sep 2018 10:36pm
New Enthusiast Forums
John Lewis advert
by cools. 12th Sep 2018 5:51pm
Escaped Yorkie type dog
by venice. 2nd Sep 2018 8:18pm
Tunnel Tolls
by fish5133. 31st Aug 2018 12:30am
Help !!!
by Dilly. 28th Aug 2018 7:12pm
Central locking kit fitting
by conan. 26th Aug 2018 12:43pm
Popular Topics(Views 24hrs)
Wirral Sunrise Sunset
Sunrise Sat 6:58am
Sunset Sat 7:10pm
Local Time Sat 2:19am
Powered by UBB.threads™ PHP Forum Software 7.6.1.1