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Ring changed colour #994868
14th Dec 2015 9:06pm
14th Dec 2015 9:06pm
Joined: Aug 2012
Posts: 52
wallasey
A
aaronazza Offline OP
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aaronazza  Offline OP
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Joined: Aug 2012
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wallasey
I bought a brand new gold engagement ring (since found out it was slightly to big) put it in a jewellers to be resized and I got it back and it was silver in colour, when asked what happened they were adamant that the ring was in fact white gold and that it has just been repolished that's why it looks the way it does (shiny silver), I am 100% certain the ring is or at least was gold and is now looking very cheap, I just wanted to no if anybody knows what may have happened to it, I hear it maybe rhodium plated but I didn't ask for it to be plated, would like to know where do I stand as to getting it put back gold if possible whatever has happened to it?
Many thanks.
Ps not sure if this is the right thread.

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Re: Ring changed colour [Re: aaronazza] #994878
14th Dec 2015 11:54pm
14th Dec 2015 11:54pm
Joined: May 2011
Posts: 897
Greasby
G
Greenwood Online content
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Greasby
That sounds very strange. Did you take a picture of it before you handed it over for resizing? Looking silvery is not necessarily cheap, by the way - could be white gold, could even look like platinum.

Re: Ring changed colour [Re: aaronazza] #994881
15th Dec 2015 12:35am
15th Dec 2015 12:35am
Joined: Jun 2011
Posts: 17,307
Wirral
granny Offline
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granny  Offline
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How about going to another jeweller and ask if it's white gold and how much it would retail for.

Without mentioning names you could also explain what has happened , if the answers you get do not correspond with the facts. They should be able to tell you. Then at least you will have some knowledge, if you wish to go back to the original jeweller.
If the ring was brand new and sold as yellow gold when it is white gold, it must come under the 'Misrepresentation in the Sale of goods' act. I hope you have your receipt.
White gold only goes yellow with age according to this;

http://www.doamore.com/gold-vs-platinum-metal-for-your-ring/

Last edited by granny; 15th Dec 2015 12:37am.

Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Ring changed colour [Re: aaronazza] #994884
15th Dec 2015 6:49am
15th Dec 2015 6:49am
Joined: Mar 2010
Posts: 4,032
Heswallish
F
fish5133 Offline
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fish5133  Offline
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Heswallish
Hallmarks should tell

Re: Ring changed colour [Re: aaronazza] #994885
15th Dec 2015 7:10am
15th Dec 2015 7:10am
Joined: Aug 2012
Posts: 52
wallasey
A
aaronazza Offline OP
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aaronazza  Offline OP
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wallasey
Thanks for the replies, I have no pictures of the ring before it went in, where I bought it is a different jeweller to where I had it resized, the ring was for certain yellow gold I only wanted it taken down 2 sizes and I got it back silver in colour maybe I should take an opinion of another Jewellers an talk them through what's happened, hallmarks definitely point to ring being gold, very dissappointed with the service iv received overall I got no where when I pointed out the ring was gold when it came in for repair, I was felt like I was fobbed off with the old "oh it's white gold" when I no it isn't or wasn't.

Re: Ring changed colour [Re: aaronazza] #994887
15th Dec 2015 7:56am
15th Dec 2015 7:56am
Joined: Jan 2010
Posts: 1,720
wirral
E
Excoriator Offline
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Excoriator  Offline
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E
Joined: Jan 2010
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wirral
Trading standards might be interested. Worth a try I'd say.

Re: Ring changed colour [Re: aaronazza] #994889
15th Dec 2015 8:48am
15th Dec 2015 8:48am
Joined: Jul 2011
Posts: 8,963
wallasey
Dilly Online shifty

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Dilly  Online Shifty

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wallasey
Take it back to the shop you originally bought it from and ask their opinion on whether it is the same ring they sold you. All a bit odd but I can't see a reputable jeweler making a change to the ring other than what you instructed them.

Re: Ring changed colour [Re: aaronazza] #994910
15th Dec 2015 9:56am
15th Dec 2015 9:56am
Joined: Jun 2011
Posts: 17,307
Wirral
granny Offline
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granny  Offline
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Doesn't each ring sold have it's own code to be recorded by the jeweller ? I could be wrong but Exoriaor is probably right. Give Trading Standards a call and see what advice they can give you, prior to jumping in with both feet.

https://www.gov.uk/find-local-trading-standards-office

Last edited by granny; 15th Dec 2015 10:08am.

Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Ring changed colour [Re: aaronazza] #994960
15th Dec 2015 7:16pm
15th Dec 2015 7:16pm
Joined: Aug 2012
Posts: 52
wallasey
A
aaronazza Offline OP
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aaronazza  Offline OP
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Joined: Aug 2012
Posts: 52
wallasey
Iv spoken to the jeweller who done the resizing and they are still adamant that it is white gold but they said if I'm not happy that it's been "polished" then they can rebuffer it to bring out the yellow, again I'm a bit sceptical but lets see what happens all I want is the ring back in the same condition it was when I put it in, again many thanks for the replies.

Re: Ring changed colour [Re: aaronazza] #995006
16th Dec 2015 1:53am
16th Dec 2015 1:53am
Joined: Feb 2010
Posts: 317
Wallasey
W
Wally1 Online content
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Wally1  Online Content
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Wallasey
Some information on the subject from an
American Jewellers website:-

http://www.daysjewelers.com/blog/why-does-my-white-gold-ring-turn-yellow/

Re: Ring changed colour [Re: aaronazza] #995367
18th Dec 2015 10:32pm
18th Dec 2015 10:32pm
Joined: May 2011
Posts: 897
Greasby
G
Greenwood Online content
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Greenwood  Online Content
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Greasby
Well, I never knew that; the link is very interesting! you learn something new every day...

Re: Ring changed colour [Re: Greenwood] #995374
19th Dec 2015 12:18am
19th Dec 2015 12:18am
Joined: Oct 2007
Posts: 4,868
shropshire
chriskay Offline
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chriskay  Offline
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Posts: 4,868
shropshire
Even when a diamond ring is in yellow gold, the setting is usually white gold or platinum (platinum is better because the claws will be stronger) in order not to colour the diamond.


Carpe diem.

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