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Joined: Apr 2009
Posts: 703
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OP
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Joined: Apr 2009
Posts: 703 |
Canon MG5350 printer wired USB to Dell Inspiron N5110 laptop: The test printout of lattice and colour strips is perfect but prints recently from the computer have random blank strips across in b&w and colour prints. I've cleaned and deep cleaned, washed through the head, put in new ink pots, checked the USB cable, swapped the USB cable, tried every print mode and still can't cure the problem. The printer has had a busy 4 years so is something likely to be life-expired? Any ideas please?
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
From what you have said, it sounds like a software problem. It could be needing a software update or firmware update.
Have you changed the operating system from say windows 7 to windows 10.
Re install printer drivers as they could be corrupt but still working.
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Joined: Apr 2009
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OP
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Thanks, Mark. I haven't changed from Windows 7 yet. I will check those other items.
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Joined: Apr 2009
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Updating and cleaning seem to solve the problem, so thanks again.
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