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Council Website #989499
4th Nov 2015 11:11am
4th Nov 2015 11:11am
Joined: Jun 2011
Posts: 17,422
Wirral
granny Offline OP
Wiki Master
granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 17,422
Wirral
Wirral Council have changed the format of their website AGAIN, must be about the third or fourth time in 8 years.
It looks like school kids elementary level, but I can't find what I'm looking for.
What has happened to the lost/found pets on the Council website, or does that not apply any longer ? If not, what should we be looking for ?


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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Re: Council Website [Re: granny] #989502
4th Nov 2015 12:03pm
4th Nov 2015 12:03pm
Joined: Jan 2012
Posts: 84
in the fiery depths
devilwoman Offline
Member
devilwoman  Offline
Member
Joined: Jan 2012
Posts: 84
in the fiery depths
Hi granny. From the homepage go into environmental services then follow the link to animal welfare and it will take you eventually to birkenhead kennels website and the lost and found section. Hope this helps.

Re: Council Website [Re: devilwoman] #989504
4th Nov 2015 12:09pm
4th Nov 2015 12:09pm
Joined: Jun 2011
Posts: 17,422
Wirral
granny Offline OP
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granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 17,422
Wirral
Thank you very much, devilwoman. Great help.


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Council Website [Re: granny] #989505
4th Nov 2015 12:46pm
4th Nov 2015 12:46pm
Joined: Jan 2011
Posts: 511
Wallasey Village
Uffda Offline
Smartchild
Uffda  Offline
Smartchild
Joined: Jan 2011
Posts: 511
Wallasey Village
I saw the new council website yesterday and found it really dificult to find what I wanted. I hate to be one of those people who complains about any change but this seems to be dumbing down what was a fairly straightforward and useful homepage.

Re: Council Website [Re: granny] #989511
4th Nov 2015 1:34pm
4th Nov 2015 1:34pm
Joined: Dec 2010
Posts: 2,194
Oxton
Gibbo Online content
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Gibbo  Online Content
Forum Addict
Joined: Dec 2010
Posts: 2,194
Oxton
Search is rubbish. I typed "lost pets" and got:

Quote

Businesses unite to offer parking savings

... signed up the Parking Refund Scheme to date are Principal Pets, Gusto restaurant, Whitmore and White, Revitalaser, Army and Navy Stores ... they have paid to park in Heswall, will bring some of that lost custom back into the village, where they will benefit from the kind of ...

Re: Council Website [Re: Gibbo] #989513
4th Nov 2015 1:47pm
4th Nov 2015 1:47pm
Joined: Jan 2012
Posts: 84
in the fiery depths
devilwoman Offline
Member
devilwoman  Offline
Member
Joined: Jan 2012
Posts: 84
in the fiery depths
I also tried the search using all different combinations of lost pet, dog warden, council dog pound ect ended up going through each link before I found what I was looking for. I agree the website is not easy to navigate.Think they should leave things alone.

Re: Council Website [Re: granny] #989529
4th Nov 2015 3:03pm
4th Nov 2015 3:03pm
Joined: Jul 2008
Posts: 13,584
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 13,584
Birkenhead
There is less and less information available on the Council Website, when I have asked they can't even demonstrate and coherent policy or organisation on how they choose what is put on the site.

I firmly believe that each time they rehash the site it is in order to remove even more information. - ie they are spending money ensure they keep us in the dark.

"Open and transparent" as a black hole.

With the council performing less monitoring and relying on the public to keep a watch over things, it is frustrating that things like the various issued licenses are no longer on the site.


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Council Website [Re: granny] #989560
4th Nov 2015 4:13pm
4th Nov 2015 4:13pm
Joined: Jun 2011
Posts: 17,422
Wirral
granny Offline OP
Wiki Master
granny  Offline OP
Wiki Master
Joined: Jun 2011
Posts: 17,422
Wirral
The original website was quite easy to follow, then it was enhanced with clicks for just about everything under the sun. Next, I think they brought in a web company and they rehashed and amalgamated . Now it would seem that has been knocked on the head (maybe they couldn't pay the bill) and it's being started from scratch again. Dare I say it, but by a work experience or office junior, proficient in their ABC. verysorry


Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
Re: Council Website [Re: granny] #989565
4th Nov 2015 4:45pm
4th Nov 2015 4:45pm
Joined: Jan 2014
Posts: 496
wirral
L
lincle Online content
Smartchild
lincle  Online Content
Smartchild
L
Joined: Jan 2014
Posts: 496
wirral
I needed Streetscene but eventually gave up & phoned them. Its a useless website

Re: Council Website [Re: granny] #989568
4th Nov 2015 4:51pm
4th Nov 2015 4:51pm
Joined: Jul 2008
Posts: 13,584
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 13,584
Birkenhead
Reported some street graffiti on the website a couple of weeks ago - it has now been cleaned up.

BUT nobody followed up on my statement that it may be on CCTV.


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn
Re: Council Website [Re: granny] #989575
4th Nov 2015 5:35pm
4th Nov 2015 5:35pm
Joined: Nov 2003
Posts: 21,231
Wirral
Mark Offline

Wiki Master
Mark  Offline

Wiki Master
Joined: Nov 2003
Posts: 21,231
Wirral
The site was updated about the 6th October as all the links changed and become dead, I got an email informing me of the changes.


My Avatar images are all from the Wirral Gallery.Click Me
Wow Wirral History is coming along Great! Wirral History

we get +200 new members a month now smile
Re: Council Website [Re: granny] #989771
5th Nov 2015 10:52am
5th Nov 2015 10:52am
Joined: Dec 2010
Posts: 2,194
Oxton
Gibbo Online content
Forum Addict
Gibbo  Online Content
Forum Addict
Joined: Dec 2010
Posts: 2,194
Oxton
It looks like its been designed to be pleasing to the eye and touch on tablet devices.

Re: Council Website [Re: granny] #989917
6th Nov 2015 8:12am
6th Nov 2015 8:12am
Joined: Aug 2012
Posts: 29
Wallasey
A
AdamS Offline
Newbeee
AdamS  Offline
Newbeee
A
Joined: Aug 2012
Posts: 29
Wallasey
It was updated in order to make it more user friendly to smartphones and tablet devices.
Most council staff I know hate it, as the update may be easier on those devices but it seems far harder to navigate on an actual computer.

The search function on the website has always been crap, but now seems worse!

Re: Council Website [Re: granny] #990591
9th Nov 2015 6:24pm
9th Nov 2015 6:24pm
Joined: Nov 2014
Posts: 4
Egremont
F
Frogeye Offline
Beginner
Frogeye  Offline
Beginner
F
Joined: Nov 2014
Posts: 4
Egremont
Tried reporting a broken street light. Forces you to select a 'unit' to continue, which means the job is logged against another property/area - and 150 characters barely let's you provide the information they'll actually need to locate and fix the light.

Re: Council Website [Re: granny] #990649
9th Nov 2015 9:28pm
9th Nov 2015 9:28pm
Joined: Jul 2008
Posts: 13,584
Birkenhead
diggingdeeper Offline

Wiki Master
diggingdeeper  Offline

Wiki Master
Joined: Jul 2008
Posts: 13,584
Birkenhead
"Unit" is the lamp-post number which is printed on the roadside of the lamp-post about 6ft off the deck - they add a description to the number to help you.

I've just added one, when you submit it says .....

Quote
The system is recording your details.
This process may take a few minutes to complete so please be patient.


They aren't kidding - I've been waiting 8 minutes so far!


The further you are down the pay scale, the more 'essential' you are when the s--- hits the fan... Sue Farbysmith 2020

Insults are engendered from vulgar minds, like toadstools from a dunghill - Charles Caleb Colton

We don't do charity in Germany, We pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn

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