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Joined: Apr 2010
Posts: 214
Addict
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OP
Addict
Joined: Apr 2010
Posts: 214 |
Evening All,
I am trying to install a Orange business dongle onto a new Windows 8.1 laptop. It worked fine on an old XP laptop for getting the Internet.
When I plug it in for the first time the software should install from the dongle itself but a message just come up saying I don't have sufficient admin rights and contact my IT dep.
The PC has been setup on a admin account and I have made it local to the PC.
Is the dongle out of date for Windows 8.
Any thoughts please..
Traa Dy Liooar
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
Visit the manufacturer site.
Download latest drivers.
Right click on file select install as admin.
Its possible that it's not windows 8 compatible also.
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Joined: Jun 2009
Posts: 1,024
Forum Guide
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Forum Guide
Joined: Jun 2009
Posts: 1,024 |
I have an 4g dongle works perfectly with XP and 7 and installs it's software to help to update it and buy more data, but on the netbook I have with 8.1 on it still allows me to connect to the network but I had to go to the o2 site to get updated software to allow me to buy more data etc, I think the other problem you have with the software asking you to run the install with admin rights is Microshafts way of telling you the software won't run on 8 or 8.1, I've had that a few times and always found it easier to get updated software for 8, 8.1
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Joined: Dec 2010
Posts: 2,293 Likes: 3
Forum Master
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Forum Master
Joined: Dec 2010
Posts: 2,293 Likes: 3 |
Try disabling User Access Control and restarting.
When you come to install it, right click the installer file and click RUN AS ADMINISTRATOR.
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Joined: Apr 2010
Posts: 214
Addict
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OP
Addict
Joined: Apr 2010
Posts: 214 |
Thanks for everyone's feedback on this.
It's the story of old hardware not working on new os.
I feel a trip to the now EE shop and an upgraded dongle is in order.
But maybe the answer is a software update, it's current orange everywhere business dongle version 8 but the last I have seen there is a later version 9.
Watch this space..
Traa Dy Liooar
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Joined: Apr 2010
Posts: 214
Addict
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OP
Addict
Joined: Apr 2010
Posts: 214 |
In conclusion..
We contacted Orange and they have upgraded the dongle to a wifi device which they are sending out next working day on a new reduced rate package using 4g speeds.
Another satisfied customer..
Traa Dy Liooar
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
You can download faster.
Which means you can reach your data limits quicker.
Just advice.
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Joined: Dec 2010
Posts: 2,293 Likes: 3
Forum Master
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Forum Master
Joined: Dec 2010
Posts: 2,293 Likes: 3 |
Yeah, be wary of their pushing of 4G. They've been trying it with me.
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