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#923166 - 23rd Jan 2015 10:04pm Internet Credit Card Fraud Security
fish5133 Online   content
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Registered: 22nd Mar 2010
Posts: 2880
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mad Had to make an emergency trip to Africa Tuesday and when I came to quickly book tickets online with my bank card the transaction was blocked by Lloyds . By the time (about 20 minutes on phone) I had got clearance from Lloyds security the ticket prices had gone up by 120.
Interesting to see how Lloyds will manage the impending complaint letter to them. grr

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#923169 - 23rd Jan 2015 10:12pm Re: Internet Credit Card Fraud Security [Re: fish5133]
Madge Offline
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Registered: 8th Nov 2011
Posts: 319
Loc: Wirral
its annoying but at least you know they are watching out for you, there are certain transactions to certain countries that trigger this, im with lloyds and before i book tickets for hols trips etc abroad i give them a very quick tinkle and tell them so they dont do that,

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#923170 - 23rd Jan 2015 10:22pm Re: Internet Credit Card Fraud Security [Re: fish5133]
Mark Online   Reading


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Registered: 9th Nov 2003
Posts: 21031
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Africa is one of the main culprits for cloned cards.

If fraud is committed the banks pretty much write it off as its a lost cause.

However i was told a few months ago that this practice had stopped, but maybe its other that Africa.

Fingers crossed you get some compensation, but its bound to be in the small print that maybe you needed to notify them of your travel (Which i dont agree with).
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#923192 - 24th Jan 2015 12:41pm Re: Internet Credit Card Fraud Security [Re: fish5133]
fish5133 Online   content
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i was dealing with a well known uk travel agency so not sure if lloyds would have known africa was involved. Any way just come off the phone all sorted plus reimbursed phonecall plus a 20 apology for the added stress involved. nice one lloyds

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#923567 - 25th Jan 2015 7:54pm Re: Internet Credit Card Fraud Security [Re: fish5133]
Moonstar Offline

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Registered: 2nd Jul 2011
Posts: 1240
Loc: Wirral
I am sure I have read somewhere that often if you don't book immediately and go back to the travel site, the price has gone up when you return - perhaps they think you are hooked and can afford to do this?

Well done Lloyds.

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#923658 - 26th Jan 2015 10:56am Re: Internet Credit Card Fraud Security [Re: fish5133]
Gibbo Online   content
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Registered: 27th Dec 2010
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I'm with Lloyds and always drop them a message if I'm about to do anything out of the ordinary, such as a major purchase or go somewhere far away.

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