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Hp c510a estation printer #863633
10th Mar 2014 1:34pm
10th Mar 2014 1:34pm
Joined: Apr 2012
Posts: 49
Rock ferry
R
rach87 Offline OP
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rach87  Offline OP
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Joined: Apr 2012
Posts: 49
Rock ferry
Hi can anyone please help. We've just got some ink (chipped) for this printer off eBay it said it was compatible with my printer but we've just tried them and it's saying there not compatible and non Hp ink, does anyone have any suggestions on how to get them working please or advice? thanks - (we have got the old cartridges but can't find 1 of them so we can't put the new ink in the old ones)

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Re: Hp c510a estation printer [Re: rach87] #863672
10th Mar 2014 6:31pm
10th Mar 2014 6:31pm
Joined: Nov 2003
Posts: 21,240
Wirral
Mark Online Reading

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Mark  Online Reading

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Posts: 21,240
Wirral
I would first contact the seller.
As they are not as described.

Open a dispute with ebay.
Open a dispute with paypal.

Hopefully the seller will want to resolve the issue.
But it should be at there cost as its there mistake not yours.

Double check your order you ordered the correct items for your printer.

Hope that helps smile


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Re: Hp c510a estation printer [Re: rach87] #863676
10th Mar 2014 6:58pm
10th Mar 2014 6:58pm
Joined: Feb 2010
Posts: 2,631
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TheDr Offline
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TheDr  Offline
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Posts: 2,631
Wirral
Sometimes you use a piece of software to fool the printer into thinking that they're real, other times it's a chip.

I've also found that if you replace only a few of the inks at a time (do one, or two, let it go through warmup, then do more) that it seems to accept copies more readily than if you do them all at once.


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