WikiWirral Wirral's Biggest Online Forum
Forum Statistics
Forums65
Topics76,196
Posts1,032,431
Members14,204
Most Online14,906
Nov 23rd, 2019
Who's Online Now
17 members (5 invisible), 1,026 guests, and 273 robots.
Key: Admin, Global Mod, Mod
Top Posters
sunnyside 45,164
MattLFC 22,315
Mark 21,269
granny 17,740
_Ste_ 16,338
Newest Members
sunnyroberts31, Ccucchi, EuanR, issy0412, Evo14
14,204 Registered Users
New General Forums
cringe
by GaryFromWirral - 12th Aug 2022 7:52am
Picture you are not allowed to see
by Excoriator - 4th Aug 2022 9:28am
The beast . . .
by GaryFromWirral - 28th Feb 2022 1:48pm
Mavic Mini Drone - help needed please
by gerrymoore - 10th Dec 2021 3:28pm
New Wirral History
Wirral History Walks
by CateJones - 13th Aug 2022 7:37pm
The old Farmers Arms Moreton
by LindaTay - 30th Jul 2022 4:48pm
Voss Motors
by johncon - 30th Jul 2022 1:21pm
Tracing history of Bob simister motorcycles.
by Philoman - 10th Jun 2022 2:20pm
276 Rock Villa Hotel Ltd 329 Old Chester Road
by derekdwc - 18th Aug 2011 11:13pm
Top Posters(30 Days)
bert1 8
Leonny 4
_Ste_ 3
Topic Replies
Northend Pictures 1950s Birkenhead
by Mark - 19th Aug 2022 4:45pm
Kitchen Appliances
by gerry1 - 17th Aug 2022 11:12am
Parking fine
by uptonbaz - 16th Aug 2022 9:04am
Exchange Rates
by uptonbaz - 16th Aug 2022 8:58am
Wirral History Walks
by CateJones - 13th Aug 2022 7:37pm
Sky Lantern
by diggingdeeper - 13th Aug 2022 11:29am
Volkswagen T4 Autosleeper Trooper LE VW Campervan
by polo_phil - 12th Aug 2022 11:40am
Coffee changing to Slime
by Leonny - 12th Aug 2022 3:41am
August
M T W T F S S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30 31
Top Likes Received (30 Days)
Top Likes Received
Mark 4
Previous Thread
Next Thread
Print Thread
Joined: Oct 2011
Posts: 235
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 235
Hi we have just changed broadband package to BT from sky to enable us to get BT Sport, but now our 'ON DEMAND' Box wont connect to the WiFi, i have been in touch with BT who say is SKY's issue and Sky say its BT's, so am at my whits end, Every other component connects to WiFi, some one said its my internet settings but i don't know what to do to change them without messing everything up. Any ides would be so grateful.
Thank you in advance

Google Ads
Joined: Oct 2011
Posts: 1,960
Forum Addict
Offline
Forum Addict
Joined: Oct 2011
Posts: 1,960
Just a thought,is your router using WPS which Sky's on demand needs? You can get round the on demand problem, if that is the case by connecting by using your router's pin number.On Sky go to services>0>5 and it is clear from there what to do.

Joined: Oct 2011
Posts: 235
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 235
Not sure how would i know that???

Joined: Oct 2011
Posts: 235
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 235
Hi Salmon,
Right i have checked if my router is on WPS and it is, i have also followed the network settings on my Sky box to connect entered all the details re my security key and it doesn't connect.

Last edited by pegsgirl; 23rd Dec 2013 6:13pm.
Joined: Oct 2011
Posts: 1,960
Forum Addict
Offline
Forum Addict
Joined: Oct 2011
Posts: 1,960
Sorry I can't suggest anything else but I am sure somebody on here will. I had the problem with on demand, if I connected it via wps then my laptop, ipad, mobile phone would not connect as none of them have wps facility.Then I connected on demand using the router's pin instead and hey presto everything works perfectly.So what I was suggesting is you don't use wps but if your BT home hub supports wps(?)then it is not that. Good luck sorting it.

Joined: Jan 2010
Posts: 872
Wise One
Offline
Wise One
Joined: Jan 2010
Posts: 872
Is there a button you can press on your hub? Normally if you press that and the one on the on demand box within 30 seconds they should connect.

Could be a WPS button sure someone with more tech knowledge will know

Last edited by dizdazdoz; 23rd Dec 2013 6:57pm.
Joined: Jul 2011
Posts: 803
Wise One
Offline
Wise One
Joined: Jul 2011
Posts: 803
Hold the reset button on the bt router for 30 secs,

And connect it with the password not the WPS button,

Trust me , I work for sky

BT routers are the issue


"Take It Easy!"
Joined: Oct 2011
Posts: 235
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 235
Thanks Lando. I have done that think i have tried everything now.
Just so frustrating. I have rang BT and SKY both blame each other. I should never of changed services.

Last edited by pegsgirl; 24th Dec 2013 8:50am.
Joined: Oct 2011
Posts: 1,960
Forum Addict
Offline
Forum Addict
Joined: Oct 2011
Posts: 1,960
Have you tried reinstalling on demand from scratch? That's what I did a few times before I succeeded with using the pin number from the router, not WPS.Here are the instructions if you don't have the little box that it came in.

http://help.sky.com/tv/using-on-demand/set-up-on-demand

Joined: Oct 2011
Posts: 235
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 235
Hi everyone i have tried every suggestion that you have all posted. Think Im going to have to get someone out to look at it. The strongest wifi connection it detects on the TV is not even my router number. So as a last resort Im going to ask my neighbour if its his to 'borrow' his passkey and see if it connects . If this doesn't work Im going to chuck it!!!!! LOL Thank you all

Joined: Oct 2011
Posts: 1,960
Forum Addict
Offline
Forum Addict
Joined: Oct 2011
Posts: 1,960
I know that feeling, I spent so long on the phone to Sky trying to get it sorted and told them I had chucked it, they were unconcerned. A week or so later I tried again and it went ok. They say the router must be clear of any radiators, wiring,general obstructions.To be honest I an not sure on demand is worth having anyway.

Joined: Oct 2011
Posts: 235
Addict
OP Offline
Addict
Joined: Oct 2011
Posts: 235
You won't believe it. I have just borrowed next doors on demand box as he has built in WiFi sky box and it worked 1st time!! So a demented pegsgirl is happy. However still gonna blame sky as need to blame someone. Thank you all and a merry Christmas.

Joined: Oct 2011
Posts: 1,960
Forum Addict
Offline
Forum Addict
Joined: Oct 2011
Posts: 1,960
Great news, enjoy the pleasures of on demand.
Happy Christmas.

Joined: Jul 2011
Posts: 803
Wise One
Offline
Wise One
Joined: Jul 2011
Posts: 803
Be nice on the phone, you never know, remember it could of been damaged in the post


"Take It Easy!"
Joined: Jul 2011
Posts: 803
Wise One
Offline
Wise One
Joined: Jul 2011
Posts: 803
Is his a mini connector or the one with a supplied power lead?


"Take It Easy!"

Moderated by  Mark 

Link Copied to Clipboard
Random Wirral Images

Click to View Topic.
Newest Topics
Wirral History Walks
by CateJones - 13th Aug 2022 7:37pm
Sky Lantern
by steamfan - 11th Aug 2022 11:07pm
Exchange Rates
by BultacoAstro - 6th Aug 2022 9:11am
The old Farmers Arms Moreton
by LindaTay - 30th Jul 2022 4:48pm
For Sale & Free
Volkswagen T4 Autosleeper Trooper LE VW Campervan
by polo_phil - 9th Aug 2022 11:25am
Kitchen Appliances
by gerry1 - 2nd Aug 2022 1:10pm
Ipad Mini 5 256gb (slate grey)
by Catsick - 28th Jul 2022 1:15pm
Myford ML7 lathe with accessories
by spider - 28th Jun 2022 3:36pm
PS3 Controller Wanted Please.
by BultacoAstro - 26th Jun 2022 10:06am
Member Spotlight
madrob
madrob
birkenhead
Posts: 1,056
Joined: June 2010
Today's Birthdays
There are no members with birthdays on this day.
New Wirral Info
Exchange Rates
by BultacoAstro - 6th Aug 2022 9:11am
Parking fine
by Wickerman - 23rd Jul 2022 8:42pm
Eastham history
by MarkConnor1978 - 22nd Jul 2022 1:21pm
Restaurant/pub with outdoor seating - Bromborough
by CarterUSM - 7th Aug 2020 8:59pm
News : New Topics
Sky Lantern
by steamfan - 11th Aug 2022 11:07pm
Budgie found
by kenmo52 - 2nd Jul 2022 8:25pm
The State of Wirral these days 2022?
by keef666 - 23rd Jun 2022 10:05am
New Enthusiast Forums
What song are you listening to?
by - 24th Jun 2007 10:06am
Popular Topics(Views)
4,962,158 WIKI WALK CHAT
3,907,022 Spotted!
Powered by UBB.threads™ PHP Forum Software 7.7.5