WikiWirral Online with you since 2003, fantastic.
Forum Stats
12331 Members
65 Forums
73265 Topics
989431 Posts
45 posts in the last 24hrs
Max Online: 7831 @ 8th Apr 2013 4:18pm
Who's Online - Click Me
83 registered (alan128, 14 invisible), 1452 Guests and 291 Spiders online.
Key: Admin, Global Mod, Mod
Social Media : Follow Us


(Views 7days)This Weeks Most Read
Bexit Offer for EU Citizens 646
Every little helps... 333
Deja Vu, Lightning Strikes Thrice, Groundhog Day 183
Benefit Cap is Unlawful 173
VW t4 fixed side window replacement 149
audi specialised pls 139
Ipad 1 charger 116
Kingsway Academy 55
Mainstream Media- Over and Out 34
Portraying A Nation-Germany 1919-1933 Tate Liverpool 17
New General Forums
Mainstream Media- Over and Out
by RUDEBOX
26th Jun 2017 9:35pm
Kingsway Academy
by lincle
26th Jun 2017 10:48am
Theresa May and the Holy Grail
by snowhite
25th Jun 2017 6:17pm
Deja Vu, Lightning Strikes Thrice, Groundhog Day
by fish5133
22nd Jun 2017 7:38pm
New Wirral History
Round the Wirral with a movie camera[1934]
by snowhite
16th Jun 2017 2:03pm
Bascule Bridge
by Sufee
6th Jun 2017 9:09pm
Pathe news short - merseytunnel 1934
by oldpm01
5th Jun 2017 1:57pm
1878 Post Office Directory of Cheshire query
by derekdwc
1st Jun 2017 10:41pm
Bakery at 275 Poulton Road 1925 onwards
by JAFitz
30th May 2017 8:59pm
Forum Tips
Photo Gallery Forums
wirral from Liverpool big wheel
New Brighton Big Wheel
Topic Replies
Every little helps...
by lollipop
Today at 12:02 AM
Apple TV box the 1gen
by Tait1969
Yesterday at 05:20 PM
Sailing volunteers
by dogsbrain
Yesterday at 10:19 AM
Bean to cup coffee machine
by monsterz4
Yesterday at 08:56 AM
Ipad 1 charger
by _Ste_
26th Jun 2017 7:22pm
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by w10694
26th Jun 2017 6:42pm
Bexit Offer for EU Citizens
by cools
26th Jun 2017 11:27am
live webcam from africa, a must see
by cools
25th Jun 2017 9:01pm
June
M Tu W Th F Sa Su
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30
Recent Posts : What's On ?
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by w10694
26th Jun 2017 6:42pm
Topic Options
Rate This Topic
#845426 - 23rd Dec 2013 3:54pm SKY 'on demand' wont connect to BT WiFi
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Hi we have just changed broadband package to BT from sky to enable us to get BT Sport, but now our 'ON DEMAND' Box wont connect to the WiFi, i have been in touch with BT who say is SKY's issue and Sky say its BT's, so am at my whits end, Every other component connects to WiFi, some one said its my internet settings but i don't know what to do to change them without messing everything up. Any ides would be so grateful.
Thank you in advance

Top
Google Ads
#845431 - 23rd Dec 2013 4:10pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1761
Loc: Wallasey
Just a thought,is your router using WPS which Sky's on demand needs? You can get round the on demand problem, if that is the case by connecting by using your router's pin number.On Sky go to services>0>5 and it is clear from there what to do.

Top
#845435 - 23rd Dec 2013 4:40pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Not sure how would i know that???

Top
#845439 - 23rd Dec 2013 5:12pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Hi Salmon,
Right i have checked if my router is on WPS and it is, i have also followed the network settings on my Sky box to connect entered all the details re my security key and it doesn't connect.


Edited by pegsgirl (23rd Dec 2013 5:13pm)

Top
#845440 - 23rd Dec 2013 5:28pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1761
Loc: Wallasey
Sorry I can't suggest anything else but I am sure somebody on here will. I had the problem with on demand, if I connected it via wps then my laptop, ipad, mobile phone would not connect as none of them have wps facility.Then I connected on demand using the router's pin instead and hey presto everything works perfectly.So what I was suggesting is you don't use wps but if your BT home hub supports wps(?)then it is not that. Good luck sorting it.

Top
#845443 - 23rd Dec 2013 5:52pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
dizdazdoz Online   content

Wise One

Registered: 17th Jan 2010
Posts: 872
Loc: Here
Is there a button you can press on your hub? Normally if you press that and the one on the on demand box within 30 seconds they should connect.

Could be a WPS button sure someone with more tech knowledge will know


Edited by dizdazdoz (23rd Dec 2013 5:57pm)

Top
#845529 - 23rd Dec 2013 11:37pm Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Hold the reset button on the bt router for 30 secs,

And connect it with the password not the WPS button,

Trust me , I work for sky

BT routers are the issue
_________________________
"Take It Easy!"

Top
#845538 - 24th Dec 2013 7:50am Re: SKY 'on demand' wont connect to BT WiFi [Re: Lando]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Thanks Lando. I have done that think i have tried everything now.
Just so frustrating. I have rang BT and SKY both blame each other. I should never of changed services.


Edited by pegsgirl (24th Dec 2013 7:50am)

Top
#845575 - 24th Dec 2013 9:26am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1761
Loc: Wallasey
Have you tried reinstalling on demand from scratch? That's what I did a few times before I succeeded with using the pin number from the router, not WPS.Here are the instructions if you don't have the little box that it came in.

http://help.sky.com/tv/using-on-demand/set-up-on-demand

Top
#845602 - 24th Dec 2013 10:31am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
Hi everyone i have tried every suggestion that you have all posted. Think Im going to have to get someone out to look at it. The strongest wifi connection it detects on the TV is not even my router number. So as a last resort Im going to ask my neighbour if its his to 'borrow' his passkey and see if it connects . If this doesn't work Im going to chuck it!!!!! LOL Thank you all

Top
#845606 - 24th Dec 2013 10:51am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1761
Loc: Wallasey
I know that feeling, I spent so long on the phone to Sky trying to get it sorted and told them I had chucked it, they were unconcerned. A week or so later I tried again and it went ok. They say the router must be clear of any radiators, wiring,general obstructions.To be honest I an not sure on demand is worth having anyway.

Top
#845614 - 24th Dec 2013 11:02am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
pegsgirl Offline
Addict

Registered: 29th Oct 2011
Posts: 235
Loc: wirral
You won't believe it. I have just borrowed next doors on demand box as he has built in WiFi sky box and it worked 1st time!! So a demented pegsgirl is happy. However still gonna blame sky as need to blame someone. Thank you all and a merry Christmas.

Top
#845630 - 24th Dec 2013 11:35am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Salmon Online   content

Forum Addict

Registered: 8th Oct 2011
Posts: 1761
Loc: Wallasey
Great News, enjoy the pleasures of on demand.
Happy Christmas.

Top
#846325 - 29th Dec 2013 10:46am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Be nice on the phone, you never know, remember it could of been damaged in the post
_________________________
"Take It Easy!"

Top
#846326 - 29th Dec 2013 10:47am Re: SKY 'on demand' wont connect to BT WiFi [Re: pegsgirl]
Lando Offline

Wise One

Registered: 10th Jul 2011
Posts: 801
Loc: Wirral
Is his a mini connector or the one with a supplied power lead?
_________________________
"Take It Easy!"

Top

Moderator:  Mark 
Random Wirral Images

Click to View Topic.
Newest Topics
Every little helps...
by palemoon
Yesterday at 09:43 AM
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
audi specialised pls
by Little_B
25th Jun 2017 5:02pm
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
For Sale & Free
Bean to cup coffee machine
by monsterz4
Yesterday at 08:56 AM
Ipad 1 charger
by madrob
25th Jun 2017 2:34pm
Washing machine
by GingerTom
20th Jun 2017 9:05pm
22" full 1080p hd and freeview tv
by monsterz4
20th Jun 2017 8:50pm
Apple TV box the 1gen
by monsterz4
20th Jun 2017 8:48pm
Featured Member
Registered: 19th May 2017
Posts: 3
Newest Members
Charlotte, OwenChristian, DaveAitch, Fairz87, mikerobbo84
12331 Registered Users
Today's Birthdays
No Birthdays
New Wirral Info
Portraying A Nation-Germany 1919-1933 Tate Liverpool
by paxvobiscum
26th Jun 2017 7:06pm
Shotwick - Old And New (Hall and Solar Farm)
by diggingdeeper
15th Jun 2017 10:19pm
Sefton Park
by diggingdeeper
15th Jun 2017 10:02pm
Property Law
by lau2908
14th Jun 2017 8:04pm
van driver needed
by futurepast
14th Jun 2017 7:34pm
News : New Topics
Every little helps...
by palemoon
Yesterday at 09:43 AM
Bexit Offer for EU Citizens
by granny
23rd Jun 2017 9:38am
Benefit Cap is Unlawful
by RUDEBOX
22nd Jun 2017 7:37pm
Finsbury Park mosque.
by Beethoven
19th Jun 2017 11:42am
Grenfell Tower - Notting Hill
by diggingdeeper
14th Jun 2017 5:13am
New Enthusiast Forums
audi specialised pls
by Little_B
25th Jun 2017 5:02pm
VW t4 fixed side window replacement
by Mike72
22nd Jun 2017 8:00am
Range Rover P38A Air Suspension Help Needed
by Martin1943
20th Jun 2017 8:06pm
Loving Home Wanted For 3 Cats.
by DavidC
20th Jun 2017 8:32am
Loving Home Wanted For 3 Cats.
by DavidC
18th Jun 2017 6:02pm
(Views 24hrs)Trending Newest Topics
Every little helps... 333
Wirral Sunrise Sunset
Sunrise Wed 4:46am
Sunset Wed 9:45pm
Local Time Wed 4:52am
WikiWirral Can . . . .
Advertising Click me
To Advertise with
Wikiwirral Click Me