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When you get a wireless router from your ISP you set it up and if it works, all is good, But most routers work on the same default channel and if you live in a terrace or a flat then there's a good chance that you'll suffer interference from your neighbours, which can cause the slowdown.

Changing the channel is the easiest fix for the problem, while other factors that would hamper services included the router's position compared with other radio equipment in the home.
There's a lot of competition on those frequencies, Cordless phones, TV remote controls and microwave ovens can all cause interference.

Changing channel and repositioning the router away from other wireless devices can make a big difference.

Thanks Mark will give it a try.
Nothing else has worked yet.
I appreciate you help.
thanks to all

thanks Eddie will try your suggestions.
such a mystery because it is both the computer and tablet.
Appreciate your advice

Thank you all for your advice and suggestions.

Problem solved. My ip address was within a range of addresses that had been blocked by my email provider, they have removed the block on the ip address and my emails have flooded in.

Who is your email provider ?
For future refrence.

Glad you got there in the end.