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#813883 - 5th Aug 2013 10:30pm Network 3 dongle contract
Nomad Offline

Smartchild

Registered: 12th Apr 2010
Posts: 464
Loc: Southern Europe
I have one of these on a 24 month contract and pay about 16 a month for 15GByte allowance

Rang the chaps up today to ask when my contract ends (middle of September)

The point is that I am out the country for the next three or four months. and so I did not wish to renew my contract

Total pain to try and sort out, apparently I can not cancel my contract for at least two weeks at the earliest!

Tried telling them that I was not cancelling the contract, but just did not want them to automatically renew it.

You have to give them months notice to end?

so a note going on the calander

Nomad
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#814007 - 6th Aug 2013 2:01pm Re: Network 3 dongle contract [Re: Nomad]
Mark Offline


Wiki Master

Registered: 9th Nov 2003
Posts: 21086
Loc: Wirral
I would like to think you can give as much notice as you want.
Providing its with at least 30 days warning.

Its a joke and i would love someone to dig into it and find that under x y z you can give as much notice as you wish.

Im convinced that half the time they make it up.
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#814056 - 6th Aug 2013 5:33pm Re: Network 3 dongle contract [Re: Nomad]
stumpyduck Offline
Smartchild

Registered: 2nd May 2010
Posts: 526
Loc: town
pay off your contract that's owing in full now and then cancel your direct debit . simple as that .you will owe nothing to them

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#814299 - 7th Aug 2013 2:27pm Re: Network 3 dongle contract [Re: stumpyduck]
Nomad Offline

Smartchild

Registered: 12th Apr 2010
Posts: 464
Loc: Southern Europe
they charge you extra for cancelling early
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