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#812539 - 1st Aug 2013 6:03pm HELP......
Sneezy Offline
Veteran

Registered: 24th Jan 2010
Posts: 704
Loc: Moreton (Missing New Brighton)
Daughter dropped her iPhone in water, literally for a couple of seconds but it won't come on now.
Now she's not so worried about the phone being ruined but is there any way at all of getting her info, photos, messages etc off the phone? She's devastated as she's not long had a Baby and every photo was on the phone frown
She's tried all the normal remedies to try and dry it out but it won't even turn on.
Went the iPhone shop and they couldn't help.
Any advice greatly appreciated...Thanks.

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#812545 - 1st Aug 2013 6:34pm Re: HELP...... [Re: Sneezy]
Salmon Offline

Forum Addict

Registered: 8th Oct 2011
Posts: 1759
Loc: Wallasey

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#812548 - 1st Aug 2013 7:02pm Re: HELP...... [Re: Sneezy]
Sneezy Offline
Veteran

Registered: 24th Jan 2010
Posts: 704
Loc: Moreton (Missing New Brighton)
Thanks Salmon....tried that....still nothing frown

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#812551 - 1st Aug 2013 7:12pm Re: HELP...... [Re: Sneezy]
little_pob Offline
Smartchild

Registered: 30th May 2008
Posts: 444
Loc: Upton
How long did you leave it? Most of the rice suggestions I've seen recommend at least a week.


Edited by little_pob (1st Aug 2013 7:14pm)

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#812552 - 1st Aug 2013 7:15pm Re: HELP...... [Re: Sneezy]
Kev30x Offline
Old Hand

Registered: 1st Mar 2010
Posts: 394
Loc: Tranmere
Put iphone in two mens sports socks, tie the sport socks at the top, then wrap in a towel. put towel on the bottom shelf of the oven and then put on low heat for 30 minutes.

https://discussions.apple.com/thread/2309177?start=0&tstart=0

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#812554 - 1st Aug 2013 7:17pm Re: HELP...... [Re: Sneezy]
Sneezy Offline
Veteran

Registered: 24th Jan 2010
Posts: 704
Loc: Moreton (Missing New Brighton)
It only happened yesterday, so I'll tell her to leave it in the rice longer.....bit loathe to try the oven method 😏

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#812556 - 1st Aug 2013 7:22pm Re: HELP...... [Re: Sneezy]
Kev30x Offline
Old Hand

Registered: 1st Mar 2010
Posts: 394
Loc: Tranmere
Originally Posted By: Sneezy
bit loathe to try the oven method 😏


Seems to of worked for the American guys in the link i provided.

Because the phone is well wrapped up and protected by socks and towel, it just gets dried out with the heat of the oven through the socks and towel.


Edited by Kevinx (1st Aug 2013 7:22pm)

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#812558 - 1st Aug 2013 7:32pm Re: HELP...... [Re: Kev30x]
yewgarth Offline
Forum Addict

Registered: 2nd Nov 2008
Posts: 1781
Loc: new ferry

Originally Posted By: Kevinx
Put iphone in two mens sports socks, tie the sport socks at the top, then wrap in a towel. put towel on the bottom shelf of the oven and then put on low heat for 30 minutes.

https://discussions.apple.com/thread/2309177?start=0&tstart=0

That sounds delicious, maybe add a bit of gravy, could be a tad dry!

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#812562 - 1st Aug 2013 7:42pm Re: HELP...... [Re: Sneezy]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16023
Loc: New Brighton
dont put it in the oven or rice, the rice stems from an urban myth off facebook, you need a jiffy bag, an iphone screwdriver, switch cleaner, a cloth, a toothbrush and silica gel.

i know because i fixed one not so long back.

what happens is the connections on the battery and the connections where you plug it in corrode real fast.

the switch cleaner will clean these connections and repel the water.

take the 2 screws out the bottom.

slide the back off

unscrew the small screw holding the battery in.

remove the battery carefully

spray the insides with the switch cleaner (7.99 in ss radio)

use the toothbrush on the battery terminals

now spray the bottom terminal (charge port) with the switch cleaner

scrub with toothbrush spray again and blow it.

wipe with cloth and make sure dry

put it in the jiffy bag with silica gel (leave back and battery off)

72 hours later put back together and charge it.

this is exactly what i did and it worked, mine had visable corrosion which was like when copper goes green.

perfect now.

_________________________


http://www.youtube.com/user/stetopop

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#812623 - 1st Aug 2013 10:05pm Re: HELP...... [Re: Sneezy]
TheDr Offline
Forum Master

Registered: 23rd Feb 2010
Posts: 2631
Loc: Wirral
Can't guarantee to get the phone completely working again, but can have a go at getting the info back off the phone for you.

Fixing it takes TIME, don't expect any of the methods suggested to have it working within minutes, and beware if the battery is damaged, they can go bang in quite spectacular ways.

Don't keep trying to turn it on until you've cleaned it properly, whilst it won't effect if you can get the phone working again, if it keeps trying to start and crashing you'll end up throwing the phone into a Restore mode, which means you'll have to reload the IOS, which means all of that important data will be lost.

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#812658 - 2nd Aug 2013 3:05am Re: HELP...... [Re: TheDr]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16023
Loc: New Brighton
.

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#812659 - 2nd Aug 2013 3:10am Re: HELP...... [Re: Sneezy]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16023
Loc: New Brighton
.

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#812700 - 2nd Aug 2013 8:53am Re: HELP...... [Re: Sneezy]
DeanoBirko Offline
Wise One

Registered: 12th Oct 2011
Posts: 783
Loc: Birkenhead
RICE and DONT TRY TO TURN IT ON FOR AT LEAST A WEEK!!!!

Leave it in a sealed bag of rice on top of your Sky/Virgin box vent (Its warm, but not hot)

Leave it for a week and DO NOT turn it on or you will fry it.

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#812706 - 2nd Aug 2013 9:34am Re: HELP...... [Re: Sneezy]
_Ste_ Offline


Wiki Master

Registered: 7th Aug 2005
Posts: 16023
Loc: New Brighton
ive told you the correct way to do it, its not a tooth, you dont leave it on top of the sky box or put it under your pillow, the friggin chinese fairys are not going to come and fix it for you.

do what i said, it will cost you 14 but will be fixed.
_________________________


http://www.youtube.com/user/stetopop

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#812746 - 2nd Aug 2013 2:23pm Re: HELP...... [Re: Sneezy]
Gibbo Online   content
Forum Addict

Registered: 27th Dec 2010
Posts: 1787
Loc: Oxton
And lets hope this tale inspires people to make sure they take regular backups of the phones, laptops and computers.

I see it on a weekly basis - "my memory stick doesn't work and its got all my work on it"

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