How long have the paper surveys been in the libraries? A week or two, doesn't seem very long considering many who use the libraries will not be there every week and particularly just prior to Christmas!! Seems all a little loaded toward the outcome they wish for.
They may also have forgotten that in the near future, those with internet access at home, may just get rid, in another attempt to save money.
No foresight...as per usual.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.