Notice or no notice, it's irrelevant, if you can prove their car wash damaged your car, they are liable.
Don't expect the owners to hold their hands up and submit quietly to a claim because that sets them up for any future claims or presidents,-----and that will never do.
You are going to have to do the leg work and IMO the first thing you are going to have to do is prove you used the car wash on the day your car got damaged. (
Don't get tied up in people not excepting responsibility at the garage and don't expect them to back your claim of damage done, in other words you showed them.
It may add a little weight but only after all the other .s & Xs have been taken care of.
Proof, decent Photos, Correspondence, an independent report would go down very well and include two or three estimates, then either Media or small claims court.
If you can not show/prove the car wash is responsible, forget Court, go for media coverage IMO
Do you have the slip that you was given with the code for the car wash, this should be sufficient as proof of purchase/use?
Surely their log on the car wash would show that code being entered and used... Well, i'd have thought so.
Worth mentioning in the letter about potential media coverage and/or legal action?
Try contacting your local trading standards office...they may be able to advise you.
I'm pretty sure that any business is legally obliged to have a notice or sign stating its registered office address and that is where you should write to/serve notice to.
Use the county court, you can download the forms and it costs very little money. you do have to give due warning in writing before sending the claim to court. most large businesses just cough up on reciept of the summons unless the claim is totally riduculous because it will cost them more to defend it than to pay and the chances are it wouldn't ever get to court.
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